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upgrade CommCell fom v11SP16 to v11SP20, client v10 not backuped

  • January 11, 2023
  • 8 replies
  • 164 views

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Hello. 

 

I upgraded commserve v11sp16 to v11sp20

 

but, v10 client connection failed after upgraded

 

If the client is v10 when the combo is v11sp20, is it not compatible?

Best answer by chris_ahn

Eventually, I reinstalled it.

8 replies

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  • Vaulter
  • January 11, 2023

Good morning.  Can you please tell me what type of agent is failing on the V10 client?  Also can you provide an error that is being seen at the time of failure?


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  • Author
  • Novice
  • January 11, 2023

hi,

excatly backup failed indexing error

Error Code: [14:99] Description: Index processing on MediaAgent CreateIndex processing error.

 

os is

Redhat Enterprise 6.5 /x86_64 
Windowserver(R)2008 Enterprise /win32 
SunOS 5.10


Damian Andre
Vaulter
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  • Vaulter
  • January 11, 2023

Are all 3 of those OS types not working?

i.e all of your V10 clients?


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  • Vaulter
  • January 11, 2023

Are the failures for File System agents installed on these operating systems or for all agents that are v10.


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  • Author
  • Novice
  • January 12, 2023

backup failed 
SSL authentication with has failed


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  • Author
  • Novice
  • January 12, 2023

 


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  • Author
  • Novice
  • January 12, 2023

v10 sp15


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  • Author
  • Novice
  • Answer
  • January 13, 2023

Eventually, I reinstalled it.