Hi,
We recently upgraded to FR20 and I can’t get the Command Center or Web Console to load.
I always get the same error:
![](https://uploads-eu-west-1.insided.com/commvault-eu/attachment/51fa52ff-efcc-4c4b-9027-c1301c7336b3.jpg)
TomCat is running fine. I restarted the services several times, and even rebooted the CommServe.
When I check the CVWebService, I receive the message: “Webservice is Running!”. So I’m not sure what’s happening. I found some Knowledge Base articles, but none solved the issue.
Has anybody else had this issue in the past?
Thanks!
Jeremy
Best answer by Stuart Painter
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