Clients with unistalled agents still show version

Badge +6

I have uninstalled all client agents from a host, the upgrade status shows as not applicable.

The client now only has VM agent backups occurring. While all other VM backup clients show v 11.00, these clients still retain the agent version. Is there any way to resolve this as it is ruining day. 



3 replies

Userlevel 6
Badge +14


Does this cause any issues?

Is this from Commserve Console or Remote Console?

Did you close/reopen it?

Do have the same from Command Center?


Meanwhile I will check with Engineering.


Best Regards,



Userlevel 1
Badge +7


This problem is both in Java console and the Web console. consoles have been reopened on a number of occasions.

What is interesting is that two of the nodes still show agents being installed. When I log onto the host I can see that the software has been removed.





Userlevel 6
Badge +14

OK, yes, might need a reboot, you can try that.

I believe this is only cosmetic and not creating any problems?

But if you log a case with Support, Engineering can provide a script to update the Sql Table.