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Question

Direct upgrade 11.24 to 11.32

A
Rank
Badge +7

Hi,

Could you say please, is direct update supported from 11.24 to 11.32? Unable to find precise information. 
When I try to download installation media in Commvault console I see strange version number “11.32.6”, current version is 11.32.54

6 replies

J
Rank
Badge +5

Hello,

Yes, direct upgrade is supported from 11.24 to 11.32.   

 

As far as what you are seeing with the version a screenshot might help explain what you mean.

 

 

J
Rank
Userlevel 4
Badge +10

HI @AndresL ,

 

Yes direct upgrade from FR24 to FR32 is supported = https://documentation.commvault.com/2023e/expert/upgrading_commserve_computer.html

 

Depending on whether the CS has currently access to the internet (and thus our servers) or not, it may not show the last version available.

You may also manually download the installation binaries and either run the upgrade manually or copy them to the cache and run it from the Commcell Console.

A
Rank
Badge +7

HI @AndresL ,

 

Yes direct upgrade from FR24 to FR32 is supported = https://documentation.commvault.com/2023e/expert/upgrading_commserve_computer.html

 

Depending on whether the CS has currently access to the internet (and thus our servers) or not, it may not show the last version available.

You may also manually download the installation binaries and either run the upgrade manually or copy them to the cache and run it from the Commcell Console.

Thank you for hint, firewall was blocking communication to download server, that was fixed.
But now it propose to upgrade to 11.28.111 not to 11.32, if i choose 11.32 manually only 11.32.6 is available.

 

 

J
Rank
Userlevel 4
Badge +10

Hi @AndresL ,

 

It may take some time for the list to update once the communication is available. Please allow a day or 2 and check it again.

A
Rank
Badge +7

Hi @AndresL ,

 

It may take some time for the list to update once the communication is available. Please allow a day or 2 and check it again.

Hi @Javier,

Still same situation, latest maintenance release is available only for 11.28 , for 11.32 only 11.32.6.
Could it be related to my current 11.24 maintenance release version (it is not the latest)? Are there any compatibility checks performed?

Br,
Andrejs

J
Rank
Userlevel 4
Badge +10

Hi @AndresL ,

 

There are not any known issues I am aware of.

I would suggest to manually download the latest FR32 binary install files from support.commvault.com = https://support.commvault.com/ESD?fv=11.0&esdID=1402

And then either copy them to cache or proceed with a manual upgrade of the CS.

 

Alternatively, you may download FR32.6, upgrade to it, and then download the latest MR to software cache and run a second update on the environment.

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