Hi @jleroux ,

Starting the installation from boot strapper installer will  show the option to download package to install on another machine because its not identifying the existing setup.
 

Kindly download the media from an alternate server and copy to the problem machine and run setup.exe and check if there is an option resume install or resume and repair the existing instance and proceed with resume install first.

Hi Pradeep,

Thank for you help.
Does not work. Here’s the log file :

 The setup is launched by XX\XXXXX with Administrator privilege
 Warning: Could not get default OEMID.
 Warning: Failed to switch OEM Brand
 Unfinished install detected ...
 Warning: File not found: C:\ProgramData\Package Cache\{fec005ab
 The Tranction ID in current media: . Previously used Tranction ID: 5494260.
 Current installation media version 11.32.0: is lower than the previously used media version 11.32.0:5494260.
 ClearnUpOldInstall is not started. Previous install registry will be deleted
 Starting to cleanup left over installer keys from previous attempt...
 Removed Installer data section keys.
 Successfully cleared existing Installer keys.
 Showing dialog : CheckLaunchRequirementViewModel .......
 Machine is running windows OS version 10.0.17763
 Showing dialog : LanguageSelectionViewModel .......
 Application Culture is set to en
 Dialog:oLanguage Selection], UserAnswer:cEnglish (United States)].
 Warning: Failed to switch OEM Brand
 License file not found. DVD may be corrupt. Please download the software again or contact your software provider

I’ve on another server. Same. 

Thank you for your help
Appreciate
jasmin

Hi @jleroux 

kindly confirm if folder 1 and folder 14 is visible under common > OEM.
if these files and folders are missing that indicates corruption with media.
 

Refer below screen shot .

The log lines themselves suggest a potentially corrupted media.

I would re-download the full install binaries again using the bootstrapper and try with that new bundle

Hi Group.

Solution was simple...I downloaded full Media Kit with no problem. Hope this could help.

Have a nice day.

HI @jleroux 

Media corruption was expected when we don't find the required files under downloaded directory.
Glad to know its resolved.