Hi Jbrand,
Not having any familiarity with your setup it’s hard to say, but perhaps these docs would prove useful:
https://documentation.commvault.com/2023e/expert/single_sign_on_sso.html
https://documentation.commvault.com/2023e/essential/enabling_multi_web_console_single_sign_on_sso.html
Make sure the Commserve is a member of an AD domain and try the additional settings if applicable. A case with CV support is probably best if that doesn’t work.
@JBrand i’ll get you sorted and report back asap.
Regards,
Chris
@JBrand I was informed this was temporary issue. Is this now accessible for you or still problematic?
Hi @Chris Hollis
Even I am getting the same error of SSO while accessing the partner university. Please help in getting it sorted.
I have tried all those steps you had mentioned in your previous comments but its still the same.
@Aishwarya B Pillai
For any further University access issues, partner users please email TechEnablement@commvault.com. For end customers, you should contact Registrar@commvault.com helpdesk.
Regards,
Chris