While accessing the partner university site I receive the following error and the “Click Here to find the possible solution for this error” page doesn’t help. The other topics related to this problem don’t give a solution except commvault employees doing something. Who would I need to contact to get this fixed?
Best answer by Chris Hollis
For any further University access issues, partner users please email TechEnablement@commvault.com. For end customers, you should contact Registrar@commvault.com helpdesk.
Regards,
Chris
Hi Jbrand,
Not having any familiarity with your setup it’s hard to say, but perhaps these docs would prove useful:
https://documentation.commvault.com/2023e/expert/single_sign_on_sso.html
Make sure the Commserve is a member of an AD domain and try the additional settings if applicable. A case with CV support is probably best if that doesn’t work.
+14Hi
Even I am getting the same error of SSO while accessing the partner university. Please help in getting it sorted.
I have tried all those steps you had mentioned in your previous comments but its still the same.
+14For any further University access issues, partner users please email TechEnablement@commvault.com. For end customers, you should contact Registrar@commvault.com helpdesk.
Regards,
Chris
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