Hello team,

We are currently working in a multi-tenancy environment, and some time ago a customer was completely removed from our Commcell (clients, policies, pools, company etc), however, an Uninstall software operation is bein triggered automatically only for this customer, which fails due there isn’t any chance to reach the clients due they were already removed.

Following the job events, the username which triggers the job is started by “System”, but I’m not able to find out from where this job is being trigger.

 I also checked the if the remove laptop option is activated, but it’s set as “never”.

 Case was opened but the support couldn’t see anything useful, the suggestion was upgrading the environment.

 Do you know from where this “schedule” maybe is activated?

 Thank you.