getting the following error
Error Code: [82:172]
Description: Could not connect to the DeDuplication Database process for Store Id [44].
Source: sapdrfr7, Process: backint_oracle
don’t find the backing oracle process
any suggestions?
Best answer by Mike Struening RETIRED
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+23
Glad to hear it! I’m definitely happy to see this community grow and thrive. It’s corny, but this is true: there’s no community with U!
Configured network tunnelling, works great.
such a great community ! :)
+23
Dedup is not used for archive logs backups so this is expected.
Strange, archive logs backup works just fine.
I’ll give a try, thanks :)
+23
Hi
The error is indicating a lack of connection from the Oracle client to the Media Agent that houses the deduplication database.
This can normally be addressed by setting up a persistent firewall connection from the Client to the Media Agent:
https://documentation.commvault.com/commvault/v11_sp20/article?p=7195.htm
This will ensure that there is a consistent and defined connection between the 2 servers.
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