Hi @Eldan , thanks for the post!

The error is indicating a lack of connection from the Oracle client to the Media Agent that houses the deduplication database.

This can normally be addressed by setting up a persistent firewall connection from the Client to the Media Agent:

https://documentation.commvault.com/commvault/v11_sp20/article?p=7195.htm

This will ensure that there is a consistent and defined connection between the 2 servers.

Strange, archive logs backup works just fine.

I’ll give a try, thanks :)

Dedup is not used for archive logs backups so this is expected. 

 

@Felipe Tenorio beat me to it!  The archive logs don’t engage the dedupe database, so you won’t see this issue when the logs run.

Configured network tunnelling, works great.

such a great community ! :)

Glad to hear it!  I’m definitely happy to see this community grow and thrive.  It’s corny, but this is true: there’s no community with U!