getting the following error
Error Code: [82:172]
Description: Could not connect to the DeDuplication Database process for Store Id [44].
Source: sapdrfr7, Process: backint_oracle
don’t find the backing oracle process
any suggestions?
getting the following error
Error Code: [82:172]
Description: Could not connect to the DeDuplication Database process for Store Id [44].
Source: sapdrfr7, Process: backint_oracle
don’t find the backing oracle process
any suggestions?
Best answer by Mike Struening RETIRED
Hi
The error is indicating a lack of connection from the Oracle client to the Media Agent that houses the deduplication database.
This can normally be addressed by setting up a persistent firewall connection from the Client to the Media Agent:
https://documentation.commvault.com/commvault/v11_sp20/article?p=7195.htm
This will ensure that there is a consistent and defined connection between the 2 servers.
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