before raising a ticket to support I want to know if I miss something.
I’ve created a new backup plan (call it ‘B’) and assigned it to users group based on AD group.
the AD group contains about 500 users, some new and some already exist in CV.
For the new users plan ‘B’ is assigned successfully during activation.
The issue is with existing user that already assigned to plan ‘A’.
I have a workflow to run on all users in a group and assign the respective plan to their laptops, but the issue is that the users are not present in the users group although that they do exist in the AD group.
What do I miss?