2 VM’s are receiving “Downloading Virtual Machine Config file” errors
Restarting the VM machines did not work any suggestions how to solve this issue?
Microsoft Windows Server 2012 (64-bit)
Compatibility | ESXi 6.0 and later (VM version 11) |
2 VM’s are receiving “Downloading Virtual Machine Config file” errors
Restarting the VM machines did not work any suggestions how to solve this issue?
Microsoft Windows Server 2012 (64-bit)
Compatibility | ESXi 6.0 and later (VM version 11) |
Hello
Can you take a look at the vsbkp.log for this Job Id and share what you see here? That error is more of a symptom than a cause.
Thanks!
Hi
Were you able to review the vsbk.log file?
Hi Thanks for checking up.
Is that vsbk.log file located on the HOST?
Should be located on the /Proxy server.
Hi
Thanks!
Just a quick tip on this one. As
Typically I drop the URL in the log file into a web browser and see if its accessible (that's pretty much replicating the operation outside of Commvault). A common issue since this is a regular HTTP GET request, is that a proxy server or other settings (security settings) applied on the server (via group policy or something else) is stopping or blocking access to the URL to perform the download.
In rare circumstance vCenter is having an issue, but there is an automatic fallback to download the files from the host in that case.
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