How can I cancel my Exception Requested in Commvault Learning

  • 5 December 2023
  • 4 replies


How can I cancel my Exception Requested in Commvault Learning?

Cannot found any process for Exception Requested and cannot cancel request.

If request to other courses will show the following message.

I got stuck like this:

An error occurred while processing your request


You may continue working in another area of the system by clicking on another tab or link above.

Return to Previous Page


If this problem persists, please contact your system administrator and provide the following error details:

Error: 1b2ef2f9-ff7b-4403-9682-9e9899d122fe

Best answer by DorothyT 8 July 2024, 19:06

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4 replies

Userlevel 6
Badge +15

Hi @Donald.C - I’ve shared this with our Education team. Stay tuned!

Userlevel 6
Badge +15

Hi @Donald.C - this appears to be a known issue and I’ve opened a Helpdesk ticket, You may hear directly from our team or I’ll update here if I find out more.

Badge +1

I also have the same problem on cvsa24 course can somebody help me.



Hi @kal23 
Can you please email
They’ll get you sorted out.