+13
We want to make this community the BEST it can be for you and all of our Commvault customers.
Please share your thoughts and feedback on the initial experience here in the community, it will help us improve it for everyone. Anything you’d like to share about the platform, the content, the ease of use, etc. would be greatly appreciated!
+9
This platform looks good, but is there going to be a way to archive the old forums so they are searchable? There is a wealth of knowledge there.
Hey Michael,
The old platform makes this very difficult to do and we didn't want to delay launching the new community while we figured it out. There was also a lot of outdated content, and without proper classification (like we have tags here), we didn't want to bring in the good with the bad. Instead, we looked at the most popular topics and added them here in the run-up to launch. We think we captured a lot of the most pertinent topics, but anything missing should be regenerated here pretty quickly given the easier and faster experience. Appreciate the feedback, it's still something we will evaluate as a few folks enjoyed the content on the old forums.
Thanks for the feedback
+10
This platform looks good, but is there going to be a way to archive the old forums so they are searchable? There is a wealth of knowledge there.
Hey Michael,
The old platform makes this very difficult to do and we didn't want to delay launching the new community while we figured it out. There was also a lot of outdated content, and without proper classification (like we have tags here), we didn't want to bring in the good with the bad. Instead, we looked at the most popular topics and added them here in the run-up to launch. We think we captured a lot of the most pertinent topics, but anything missing should be regenerated here pretty quickly given the easier and faster experience. Appreciate the feedback, it's still something we will evaluate as a few folks enjoyed the content on the old forums.
To be honest, it shows a lot nerve to completely wipe the efforts of those made an effort to help to the that community for years. 
Totally understand, so we are going to leave them around in an archived state. Once this is done, I’ll get a post up. Appreciate you and everyone else letting us know how valuable you find the content. Wouldn’t want to deprive you guys of something you love!
+23
If you have some detail around the issue, I can possible get a query into the old DB and we can spawn a new thread here to chronicle it for posterity?
Let me know if you recall who was involved or any other detail and I’ll see what I can do!
How can I turn off all the alerting that this “New” Solution is sending via email?
+23
How can I turn off all the alerting that this “New” Solution is sending via email?
Hey
How can I turn off all the alerting that this “New” Solution is sending via email?
Hey
Everyone on my Maintenance Advantage user list was emailed about an SLA that was 85%… We don’t use the CommVault scheduler in that environment so with no context to the email that email becomes super dangerous.
I was told by support it was an all or nothing deal and only removing the people from maintenance advantage would stop the emails Very counter productive.
I was a fan of the forums even though they were hard to navigate… I’d hate to see this new solution be as bad as cloud.commvault.com but both produce data that is unreliable.
+23
How can I turn off all the alerting that this “New” Solution is sending via email?
Hey
Everyone on my Maintenance Advantage user list was emailed about an SLA that was 85%… We don’t use the CommVault scheduler in that environment so with no context to the email that email becomes super dangerous.
I was told by support it was an all or nothing deal and only removing the people from maintenance advantage would stop the emails Very counter productive.
I was a fan of the forums even though they were hard to navigate… I’d hate to see this new solution be as bad as cloud.commvault.com but both produce data that is unreliable.
Thanks for the context. I’ll reach out to our Maintenance Advantage team and see if either a) there’s something that can be done about that, or b) if we have something planned to address it.
Hi,
How can I change my e-mail address? In the old forum, I had my own e-mail address. In this forum, I automatically seem to have a group e-mail address from my company, to which I have no access.
Seems to have been a mistake from my side, thanks for responding quickly.
+23
Seems to have been a mistake from my side, thanks for responding quickly.
Of course!! If you want to change your User Name, I can do that for you. Just reply back to my pm.
+23
Peers works for me :-)
Also, love that signature….so true!
More account controls would be great. There’s no way to change profile name, or delete your posts, or to cancel your account.
+19
I would consider introduce a new section called Community driven feature requests. Target is to offer a podia for PM and customers to discuss, share and gather additional information in regards to feature requests who are backlogged and to offer a podia to prioritize backlog items based on feedback/voting.
As a tryout you could think of the idea that development spares some cycles to spend on community driven feature requests and try it out a for a time just to see if it delivers value.
Currently the process is CMR driven which is a one-on-one in where some customers are tied together by support. I think adding the community into the game as well wil make sure future feature requests will introduce enhancements and feature who are widely supported.
+16
Personally I would just like more editing abilities.
The ability to remove posts I created, the ability to unmark an answer as the best answer.
Drafts, or the ability to write a post and not publish it immediately would be helpful.
+16
Can we fix whatever it is that keeps the column widths tiny.
Take a look at the screenshot below.
I would say 1/5th of the screen here is in use.
This is not just for vanity purposes. I bought an enormous monitor specificially because I have trouble reading code with linewraps.
Yes. I am the guy that reads with one finger under the word so he can keep track of where I am.
But come one man this is silly.
This is not just here workflows and many parts of the command center are the same way.
+16
Awesome thanks.
+13
What’s the difference between this, and the other support forum?
+13
What’s the difference between this, and the other support forum?
Hey Bart,
The old forums will be retired …. any minute now ;)
I hope the data will be transferred/migrated as there is a lot of information there.
+23
What’s the difference between this, and the other support forum?
This platform is also MUCH more robust. Searching is much better (and populating your search automatically, even when starting new threads is amazing), gamification is more engaging, and there are all sorts of cool modules we plan to introduce in the coming months. Our new community has a lot more of what you’d expect from a modern platform.
+23
This platform it seems more powerful and easily to use than the old one, you guys rocked in that, 
We’re definitely excited about it, too! Not only is content creation much smoother and more useful, but the Moderation tools allow us to quickly see what is being posted and respond as needed!
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