Hello,
I have a Commvault backup server that has a version 11.20.0. Now, I woult like to upgrade Commvault backup server and clients to the version 11.24.0. Which is the recommended way to do it?
Thank you!
Best regards,
Elizabeta
Best answer by Laurent
View originalWhere should i place it and where to start install? Create a directory on the commserve off the root of the volume and place it in there. Once you extract the files all you need do is click on installupdates.exe to install the Maintenance Release.
When i install maintenance release on commserve server how to run install on media agent and other clients. Via console or? To install on the machines in your environment, you will need to either copy the software to those machines or use the Copy Software option to place the Maintenance Release in the software cache so that you can push to the clients.
The size of the Maintenance Release package is 1.4GB and the total free disk space is 11GB.
Will I have enough space if I run the installation? This I believe is where your issue lies, in that if you have already deleted the existing software cache and only have 11 GB of free space. You will not have enough space to fully populate the software cache which is what will need to be done. As you cannot just place the Maintenance Release by itself in the software cache. With 11GB free on the commserve you are low on space which can cause other issues.
Being that you did not delete the software cache, then you should be able to copy the Maintenance Release into the software cache. But yes with such low disk space on the commserve I would first recommend remedying that and then upgrade.
As Mike mentioned there are a lot of things that can consume space quickly on a commserve. If you can add another drive to the commserve, then there are a few things, software cache, index cache, job results that could be moved to the new drive which would help free up space on the current drive. Yes things are working fine now but with very limited space on the drive where we are installed you could run into an issue.
Hi
When you apply Feature Release updates to the Commcell, there is a recommended order to apply these updates:
https://documentation.commvault.com/11.24/expert/2171_commcell_environment_upgrades.html
Upgrade the CommCell environment in the following order:
Once you have completed Upgrading the CommServe Computer, you can then populate the Software Cache with updates and use this to push updates out to the rest of the environment.
Thanks,
Stuart
That is not the size of the software cache, that is the amount of free space on the volume where the software cache resides.
I would strongly recommend that you remedy the space issue first, as installing the latest MR will drop the free space to and even lower amount which could start to cause issues with the functionality of the commserve.
If you download the Maintenance Release from Maintenance Advantage you do not need to install it in the software cache in order to upgrade the commserve. You will need to get it copied to the software cache thou in order to push it out to the other clients in your environment. If you plan on putting it in the software cache then it would probably be easier to download the software and pick the maintenance release that you want to download as well using the GUI to start a download software job. Cause you will need to populate the software cache with the full software and the Maintenance Release.
+23
It depends on a lot of factors (and I’m sure the great
If the CS is also a Media Agent, or a client, or a proxy, there are times we stage things in the Job Results folder, so having a lack of space can become an issue, fast.
I would advise moving the software cache to a network share, or increase the space on the CS. You’ll be happy you did!
If you software cache already has 11.20 in it then the only thing that the download jobs will do is add Maintenance release 73 to it. If the software cache is empty or has an older version in it then it will download 11.20.73 in which case you will run out of Disk space. Follow these steps to check the versions in your software cache.
On tool bar click on Tool tabs - click the down arrow under Add/Remove Software and select Software Cache Configuration
This will being up the dialog box shown below. Click on the Cache Details button
That will bring up this dialog box, you should see 11.20 listed here and if there are any maintenance releases in the cache they will be listed as well. If you click on the down arrow next to the release version if there are any other version in the cache they will be listed. If only 11.20 is listed then the download software job should only add the Maintenance release to the software cache.
At which point the rest of your steps for doing the upgrade are correct.
Hi
Aside from the answer from
https://documentation.commvault.com/11.24/expert/136608_feature_release_1124_lts_01.html
Also review the hotfix logs for that target
https://documentation.commvault.com/11.24/assets/service_pack/updates/11_24_21.htm
and known issues.
No problem to delete the software cache, and you can do it through the Commcell Console/Add remove software, and you get the ‘Delete software cache’ button.
But I would recommend you to setup a remote software cache to some other location, where you can get and keep your previous sources in case you need them.
When the remote software cache is synchronized and populated, you could disable that remote cache, then delete cache content from your CS, then you can initiate the download software to your new version. When complete, you’d have new updated sources on your CS, and old sources somewhere else.
Now, regarding the upgrade itself, though it should work this way through the console, I would recommend you to initiate it manually, opening an explorer to your valid and updated software cache location, and run as administrator the setup.exe from there, and chose the upgrade as you want.
From there, you’d master all the steps of the upgrade, whereas from the console, when it’s initiated, you don’t have much feedback/output on the process, except a installation progress bar on the Commserve itself.
edit : tip for you, type the Windows key on your keyboard, and input CAPTURE and enter.
This is a handful and free windows built-in screen capture program with simple annotation and drawing possibilities. (there are other free handful tools for download anywhere)
+23
That’s right. You can download the latest release and install it manually.
I will also echo
Where should i place it and where to start install? Create a directory on the commserve off the root of the volume and place it in there. Once you extract the files all you need do is click on installupdates.exe to install the Maintenance Release.
When i install maintenance release on commserve server how to run install on media agent and other clients. Via console or? To install on the machines in your environment, you will need to either copy the software to those machines or use the Copy Software option to place the Maintenance Release in the software cache so that you can push to the clients.
The size of the Maintenance Release package is 1.4GB and the total free disk space is 11GB.
Will I have enough space if I run the installation? This I believe is where your issue lies, in that if you have already deleted the existing software cache and only have 11 GB of free space. You will not have enough space to fully populate the software cache which is what will need to be done. As you cannot just place the Maintenance Release by itself in the software cache. With 11GB free on the commserve you are low on space which can cause other issues.
Thank you very much for your detailed explanation!
I did not delete the existing SoftwareCache (as recommended from messages from @Laurent and @Mike Struening ) and total free disk space is 11GB.
I guess it’s risky to go for an upgrade...
Best regards,
Elizabeta
Hello,
Thank you
BR
+19
Yes, FR28 == 2022e.
I would recommend to go for FR28/2022e. There is no real best practices because a LTS release only means it will be supported for a longer period of time. The purpose of the intermediate releases like FR25 and FR26 is to release new functionality and to deliver enhancement and large improvements more quickly to customer, but starting with FR28/2022e this has changed from 4 to 2 releases per year.
After the download software job finishes just check on the amount of free space left. If you have some 9-10 GB you should be good to install it. But like I said earlier running the commserve with this much free space is not a good thing. I would try to remedy that first but trying to clean up the hard drive of unneeded software.
+23
Hello,
Thank you
Can i manually install the package i downloaded from the cloud, is this a good package?
I would choose Feature Release 11.24 (media Kits)
I would run the install of that package from the path C:\Program Files\CommVault\Simpana\SoftwareCache at the loacation of the old SoftwareCache . Is it ok?
I don’t know if I can run this given the lack of disk space. Now, I have just 11.1GB free on the CommServe.
BR,
Elizabeta
Hello,
I just decided to install a maintenance release though.. Can I do download from this page
I would run the install of that package from the path C:\Program Files\CommVault\Simpana\SoftwareCache at the loacation of the old SoftwareCache . Is it ok?
First I plan to download the Maintenance Release from Maintenance Advantage.
Where should i place it and where to start install?
When i install maintenance release on commserve server how to run install on media agent and other clients. Via console or?
The size of the Maintenance Release package is 1.4GB and the total free disk space is 11GB.
Will I have enough space if I run the installation?
Hello,
Just to ask, I downloaded the maintenace release and now I have 89% disk space. Can I somehow remove it from the SoftwareCache maintenance release?
If not, is it a problem for CommServe server operation the disk usage is 89%? So far everything is ok, no problem right now.
Best regards,
Elizabeta
Hello,
This is how I thought to install the 11.73 last Maintenance release .…
Then
If I download a new SoftwareCache what will happen to the old one if I see that I don't have enough disk space. Is I then able to cancel the installation, it's just Download software..
Next, I need to run the installation, which I need to choose: Install Software or Upgrade Software?
BR,Elizabeta
+13
Hello,
Im still don't understand 100% the Feature Release logic.
Currently, latest FR versions are 11.24, 11.25, 11.26, 11.28 with LTS to be the 11.24.
https://documentation.commvault.com/2022e/essential/2619_platform_release_schedule_and_lifecycles.html
So, best practice is to keep using the 11.24 and proceed only with Maintenance Releases?
Best regards,
Nikos
+19
+13
The FR 11.28 is the 2022E?
Currently Im in the 11.24 for 1,5 year, but Im not sure whats the best practice to proceed with FR upgrades. Keep the 24 or upgrade to next LTS?
And also, what’s the purpose of 11.25, 11.26, which have support for only a year?
Thank you in advance,
Nikos
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