commvault.com commvault.com
Question

Hyperscale 3.x upgrade node

  • 25 April 2024
  • 2 replies
  • 31 views
F
Rank
Badge +1

Hello all,

We are getting an error when trying to add a new node on 3 nodes cluster Hyperscales 3.x.

Is there anyone who has done this and can give some tips ?

Regards,

Fabrice

 

2 replies

Emils
Rank
Userlevel 4
Badge +12

Hi @F@bEDF 

Thanks for reaching out, are you able to provide the following additional information which would assist in understanding the issue:

  1. Current CommCell environment
  2. Current Platform Version of HSX Cluster where the node is being added
  3. Details of the error
  4. The Appliance details or BOM for both Existing nodes and new node

Thank you

F
Rank
Badge +1

Hello @Emils ,

The problems come from several things, but mainly an ethernet card that sometimes freezes the ssh session...
There is also a firewall problem, internal firewall, which was not updated during the additional process.

Reply


Terms & ConditionsCookie settings