GOODDAY FAMILY, PLS WHY IS MY EXCHANGE DATABASE NOt SHOWING AREA WERE TO ENABLE FOR BACKUP FOR THIS REASON AM UNABLE TO ENABLE FOR BACKUP WHILE OTHERS HAVE ENABLE BUTTON AND THEY ARE CURRENTLY RUNNING PLS HELP I GUESS THERE IS ISSUE I ALSO ATTACH PICTURE SHOWING THE ERROR .
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Hi @Tinket
The error message and the red arrow on the client icons suggests that backup activity is disabled on the client.
Please check the client properties, Activity Control tab, it looks from your screenshot that backup activity has been disabled at the client level, similar to:
the individual nodes will be turned off by default so you do not grab multiples of the same data.
Thanks,
Chris
Thank You, what exactly am saying here is there is no button to turn on, it look like software issue.
i hv try to raise support call for this, they said my profile dnt , now the contact person to commvault hv resign am new and they hv send commvault approval to create me over a week now no respond no feed back pls is there any channel were this commplain can reach the MGMT help.
Or, if you don’t have an account and are having issues getting logged in, please contact Customer Support at one of our Worldwide Numbers.
Thanks,
Stuart
ok thank you @Stuart Painter
@Tinket is hombx2 client part of either of the DAGs you have configured?
I can’t confirm the DAG pseudo client names as they are blocked by your text input, but they have the icon/look like the above screenshot ^
Can you please confirm by following these steps:
Right click both of these DAG clients (one at a time) > properties > advanced > database member servers tab >
If you see Hombx2 as part of either of the DAG clients, please remove it, apply the changes then see if you are then able to modify the activity control at the Client (Node) Level.
Please note, if this server is part of a DAG, you should leave it configured/as is and manage backups with the DAG client and not at the exchange ‘node’ level.
yes @Chris Hollis i will hv to leave it so, then the issue here is why am not able to backup the dbs in it? which i can discover the content in hombx2 eg.
Microsoft Information Store\DB7
Microsoft Information Store\DB8
and this dbs is currently running.
yes @Chris Hollis i will hv to leave it so, then the issue here is why am not able to backup the dbs in it? which i can discover the content in hombx2 eg.