Hi,
a customer of us has reported some strange behaviour. A user forwarded an archived mail using the Outlook Plugin. The email was cut off in the middle of the text. Inside the text, there was “<20%”. Everything after “<20%” was removed. After changing the “<20%” to “< 20%” (added a space after the “<”), the whole text was included.
Is this a known issue?
Regards
Holger
I’m unaware of any known issues like this. A ticket with support is suggested here.
Hi,
thank you for your answers. There was no case open, I just created one: 210702-149
Thanks, I’ll keep an eye on it!
Sharing incident solution:
When forwarding an archived mail using the Outlook Plugin. The email was cut off in the middle of the text. Inside the text, there was “<20%”. Everything after “<20%” was removed. After changing the “<20%” to “< 20%” (added a space after the “<”), the whole text was included.
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