Question

Backup Metallic Office 365 - No service account(s) found for public folder processing

  • 15 April 2024
  • 1 reply
  • 24 views

Badge +4

Buongiorno a tutti, 

attraverso il modulo "Office 365" sto facendo il backup a delle caselle postali che funziona regolarmente.
L'unica cosa è che i lavori risultano "completi con errori" con il seguente messaggio: "No service account(s) found for public folder processing. Please assure that a service account is assigned a mailbox association with owner permissions on the root and subroot public folders in order to proceed with public folder operations."

Non so come rimediare a questo avviso.
Potete gentilemente darmi supporto?

Grazie 

 

Good morning everyone, 

through the "Office 365" module I am backing up mailboxes, which works regularly.
The only thing is that the jobs are "complete with errors" with the following message: "No service account(s) found for public folder processing. Please ensure that a service account is assigned a mailbox association with owner permissions on the root and subroot public folders in order to proceed with public folder operations."

I don't know how to remedy this warning.
Can you kindly support me?

Thank you 
Carmine

Translated with www.DeepL.com/Translator (free version)


1 reply

Userlevel 6
Badge +14

Hello @Carmine Bollettino 

Public folders require a service account.

Can you please review the following:

https://support.commvault.com/Article/Details/80392

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