Recently our system administrator have changed the root password of one of the linux servers. the readiness status of the server becomes [Not Ready] with message is [Communication failure between Client xxx.xxx.xxx.xxx and the MediaAgent xxxx.xxx.com. Error returned is:Connection failed. What could be the reason behind this issue? is it network related issue or root password changing issue?
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Hi
Is Check Readiness working from Client & Commserve?
Check Readiness is not using specific Account/Password.
Can you check that cvping/telnet is working between Client & Media Agent and configure Network Routes as below if needed?
Best Regards,
Sebastien
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