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Copy software cache errror

  • December 15, 2021
  • 6 replies
  • 1394 views

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Hello I want to push maintenance Release 11.24.23 but I have this error message

 

 

Error Code: [68:481]
Description: The source folder [D:\Wupdate] is empty or doesn't have any valid Commvault media.
Source: pcpo99a00c, Process: DownloadSoftware
 

Best answer by Stuart Painter

Hi @Bloopa 

I can see you’re importing an already extracted installation.

Please try again, but this time, leave the package zipped up and then run copy software job on the folder containing only the zipped up package.

Thanks,

Stuart

6 replies

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  • Author
  • Novice
  • December 15, 2021

Source content

 

 


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  • Author
  • Novice
  • December 15, 2021

it is urgent because I am patching for the Log4j vulnerabiliy :(


Forum|alt.badge.img+13
  • Author
  • Novice
  • December 15, 2021

Upgrade to 11.24.7 was OK now I want to push the 11.24.23 downloaded from the Mike Log4j post


Forum|alt.badge.img+15

Hi @Bloopa 

I can see you’re importing an already extracted installation.

Please try again, but this time, leave the package zipped up and then run copy software job on the folder containing only the zipped up package.

Thanks,

Stuart


Forum|alt.badge.img+13
  • Author
  • Novice
  • December 15, 2021

Thanks,

 

here is what I have now on the cache I think It missed some updates ? for the linux part, seemes to be ok because we see that the hotfix Log4j was uploaded to the cache but only the 4553

and for windows, nothing :(

 

 


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  • Author
  • Novice
  • December 15, 2021

Seems to be ok now I can see both updates for Windows  and Linux 11-24-23