Hi Pros!
I’m very new to commvault and have setup an Exchange DB backup with Intellisnap that has been running for a month or so. When we did the initial setup we verified that we could restore single mailboxes by creating a recovery point like described in this guide: https://documentation.commvault.com/commvault/v11/article?p=55059.htm
Now it doesn’t work. We try to browse and restore the mailboxes by selecting one DB and clicking “Recover Messages”, then selecting the MA and clicking “ok” and after that “list revovery points… after clicking “refresh” nothing shows up… only the text: “There are no items to show in this view”
When checking the job “Create recover point” it also says: Error code 72:106 Mount operation failed, Source: Mediaserver, Process: LiveBrowseServer
Anyone know why this happen?
/C