Question

Granular Exchange restore failed

  • 28 October 2023
  • 3 replies
  • 132 views

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Hello,

I try restore messages from Exchage backup and I see on log next messages

ReplayExchangeLogs() - Replay logs from edb <..cut.. >, system files path []
ReplayExchangeLogs() - Replay logs without hard repair
CJetLogReplay::PerformRecovery() - PerformSoftRecovery with eseutil
::runProgram() - Exit Code = -1073741515/-1073741515
::runProgram() - Exit Code = -1073741515/-1073741515
::PerformSoftRecoveryEseutil() -  Error soft recovery due to bad files
CJetLogReplay::PerformRecovery() - PerformSoftRecovery with eseutil failed
ReplayExchangeLogs() - Failed to replay logs from edb <..cut..>
CExDbBrowseRestore::PostProcessBlockBackupDb() - Failed to replay logs from <..cut..>

I have some simple questions:

  • my backup is broken (I create full backup Exchange DB manually and get same error)?
  • this is only Commvault error?
  • other problem?
  • why is the Commvault always a little broken?

this error i see when try restore over “create recovery point” and “recover messages from an offline database”.

All requirements for restoration have been satisfied.


3 replies

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Additional.

I restored small Exchange DB as “out of place file location” and use Stellar Repair for Exchange for test opening restored DB, and DB is opening (i can see user mailbox and other).

i think tihis moment Commvault is litlle broken.

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i’ve got the exact same errorcode and behavior. did you found a solution?

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The problem was in the preparation from the MA: https://documentation.commvault.com/2023e/essential/preparing_mediaagent.html

 

the Visual C++ Redistributable for Visual Studio 2012 Update 4  was  missing. it worked after installing the update.

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