I have a customer who experienced a cyber attack and his servers hacked and his passwords changed’
I have the Commcell ID of the Commvault , but there is no access to the customer's email,
Can I recover the password?
Thank you .
i can not enter to my commvault because I don't have password
+6
Userlevel 6
+18
- Vaulter
- 373 replies
-
3 January 2024
The local admin account password in Commvault was changed?
They should definitely get a TR open with Support to see what options they have.
Make sure the last known good DR backup of the CSDB is protected, just in case.
Thanks,
Scott
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