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I couldn't install Commserve on Linux

2 years ago
27 October 2021
44 replies
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Userlevel 3

ibrahimemrekaya
Byte
29 replies

Hi,

I saw Commvault bring Commserve Linux feature in Feature Release 25. So i wanted to test it. I created Linux package as described here;

https://documentation.commvault.com/11.25/expert/2696_downloading_software_for_unix_linux_and_macintosh_computers_using_download_manager.html

I installed fresh RHEL 8.3. I’m trying to setup as described here;

https://documentation.commvault.com/11.25/expert/132361_installing_commserve_server_in_linux_environment.html

In my screen i don’t see Create a new CommCell Group option. My screen;

Could you help me for this issue. Thank you.

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Best answer by Carl Manzi 2 December 2021, 01:26

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Best Regards, İbrahim

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Userlevel 7

+23

@Mike London UK , my understanding is that you need permission to get the correct image (which @MFasulo can provide if you are accepting for Early Adopter status).

Userlevel 2

@MFasulo , @Mike Struening did anyone verify that the image will install a Commserve? Also @MFasulo I did mail you a few days ago but if you need me to go through a different channel to get authorised please let me know.

Thanks both.

Userlevel 7

+23

@Mike London UK , you may need special access since the Linux CS is Early Adopter only.

As @MFasulo said, if you’re interested in doing testing beyond basic lab tests, e-mail him to request access.

Userlevel 2

I’ve have two VMs ready to go one for each OS version listed in BoL (Red Hat Enterprise Linux 8.3 with glibc 2.28-108 or Red Hat Enterprise Linux 7.7 and above with glibc 2.17.x) but neither are any good until the install image will allow CommServe installation. Even running to create a custom package there is no CommServe option.

Userlevel 6

+12

MFasulo
Vaulter
175 replies
2 years ago
10 November 2021

I’ll rebuild at 8.3 whilst we get that image checked out, thanks.

Ok keep me posted, I’m not sure 8.3 was tested.

Userlevel 2

I’ll rebuild at 8.3 whilst we get that image checked out, thanks.

Userlevel 6

+12

MFasulo
Vaulter
175 replies
2 years ago
10 November 2021

8.4 is unsupported. If anyone is looking to test this beyond basic lab tests, please reach out to me mfasulo@commvault.com

Userlevel 7

+23

I’m sure we can do that.

@MFasulo , I’ll reach out to our cloud team, though knowing you, you’ll likely have some advice/insight.

Userlevel 2

Thanks, my installer just reports 11.25.0 (from Store) but I get exactly the same as you are now. @Mike Struening is the any chance of getting someone to validate the install image?

Userlevel 4

+13

Robert Horowski
Commvault Certified Expert
104 replies
2 years ago
10 November 2021

Hi @ibrahimemrekaya

From what I can see in history I’ve only installed lvm packages

cat ~/.bash_history | grep "yum"
sudo yum install lvm
sudo yum install lvm2
yum install open-vmtools
yum install open-vm-tools
yum install open-vm-tools
yum
yum info
yum info glibc

so nothing fancy.

I’ve also downloaded only linux_x8664 and full media kit.

My media was created 19-OCT so I tried to create fresh media today and run the installer on the same system as before and Commserve is gone.

Although please note that this time it is 11.25.6 as 11.25.2 was not available for download anymore.

So maybe there is something wrong with media creator.

Userlevel 3

Hi,

It probably won’t help much, but I works in my lab

I’m running on CentOS

CentOS Linux release 7.7.1908 (Core)

my unpacked install package is 7G in size

7.0G /opt/media/Unix/

Hi @Robert Horowski ,

Did you install any additional package on CentOS?

Also how did you create your Commvault package? I selected only linux_x8664 and full media kit.

Thank you.

Userlevel 7

+23

@MFasulo , tagging you to see if you can share how you helped @ibrahimemrekaya and perhaps assist @Mike London UK .

Userlevel 2

Thanks, I’m running Centos 8.4 (a little higher than the published supported version) and Unix extraction is 12GB. The MD5 checksums matched so no corruption, so either a version mismatch or a soe=mething needs tweaking in the OS to allow the installer to show the CommServe option.

Userlevel 4

+13

Robert Horowski
Commvault Certified Expert
104 replies
2 years ago
9 November 2021

Hi,

It probably won’t help much, but I works in my lab

I’m running on CentOS

CentOS Linux release 7.7.1908 (Core)

my unpacked install package is 7G in size

7.0G /opt/media/Unix/

Userlevel 2

I’m trying this as well from the full media kit and get the same install options as this original post. Using advanced option doesn’t show a CommServe option. What’s the trick to make it install a Commserve?