Hello,
we need a hardware refresh of search engines and there is no indexing anymore. All agents that were indexed are not active anymore. So we only have to keep the old index. The Commerve is on SP32. I tried to do all steps described here:
Search Engine Hardware Refresh (commvault.com)
The installation of the search engine (SP24 package) failed with an error:
8080 1 02/28 09:18:31 ### ### ### - Server Error: (Error) Paket [Search Engine] is no longer supported in the current version. Please refer to the documents or contact your software provider for information on alternative options. [67109659].
I am struggling around with Commvault support, the only question I have: How to install the old search engine (SP24 package) with an SP32 Commserve? Is there an addional setting?
Thank you.
Regards,
Thomas