SAP HANA backup failure

Question

Backup failed for SAP HANA databaseERROR CODE: [18:146]DESCRIPTION: SAP HANA Error [hdbsql execution Failed, Database may not be online; Otherwise check the connection credentials].NOTE: The command line logs backup completed with no error (I think this mean the database is online and the credentials are correct)JOB LOGS:			12268 3454  04/14 09:22:31 34691 Servant    [---- IMMEDIATE BACKUP REQUEST ----], taskid [8254] Clnt[mhdanadev] AppType[SAP HANA][135] BkpSet[MHD] SubClnt[default] BkpLevel[Full][1]			 			12268 1140  04/14 09:22:32 34691 Scheduler  Phase [4-Database Backup] (0,0) started on [mhdhanadev.egc.local] in [0] second(s) - ClSapAgent   BACKUP -j 34691 -a 2:190 -t 1 -jt 34691:4:1:0:56048 -data -at 135 -d HQ-COMMSRV.MiningSector.lcl*hq-commsrv*8400			 			12268 1a40  04/14 09:22:32 34691 Servant    Reg [Control] received. Client [mhdhanadev] plattype = 4. Token [34691:4:1:0:56048]			 			12268 573c  04/14 09:22:34 34691 Scheduler  Set pending cause [SAP HANA Error [hdbsql execution Failed.			 			12268 1a40  04/14 09:22:34 34691 Scheduler  Phase [Failed] message received from [mhdhanadev.egc.local] Module [ClHanaAgent] Token [34691:4:1:0:56048] restartPhase [0]			 			12268 1a40  04/14 09:22:34 34691 Delay Msg  successfully deleteSavedJMJobUpdateMsgByJob			 			12268 1a40  04/14 09:22:34 34691 JobSvr Obj Phase [4-Database Backup] for Backup Job Failed. Backup will continue with phase [Database Backup].			 			12268 1a40  04/14 09:22:34 34691 ArchiveMgr JMArMgr::releaseAllJobStreams() Calling CvResourceManager::releaseJobStreams(jobType=1,appType=135,logicalRelease=true)			 			12268 573c  04/14 09:22:34 34691 Database   DB Token [34691:4:2] doesn't match with the token [34691:4:1:0:56048] provided by client. Error :[The job token is for an older attempt than that of the job. AttemptNo in client token [1]. Current AttemptNo of job [2].]			 			12268 573c  04/14 09:22:34 34691 Scheduler  Phase [Failed] message for the wrong token [34691:4:1:0:56048] from [mhdhanadev.egc.local] Module [ClHanaAgent]. Ignoring the message.			 			12268 1a40  04/14 09:22:34 34691 Database   DB Token [34691:4:2] doesn't match with the token [34691:4:1:0:56048] provided by client. Error :[The job token is for an older attempt than that of the job. AttemptNo in client token [1]. Current AttemptNo of job [2].]			 			12268 1a40  04/14 09:22:34 34691 Scheduler  Job [Failed] message for the wrong token [34691:4:1:0:56048] from [mhdhanadev.egc.local] Module [ClHanaAgent]. Ignoring the message.

Mostafa Amin · Accepted Answer

@SunilThank you,I contacted the SAP HANA team, they reset the password of the user.Then I updated the password on the Commcell console.Everything work fine now.

Mike Struening RETIRED · Answer

Try this:SAPHANA0002: SAP HANA Restore from a Selective Copy FailsIssueIf you restore from a selective copy, the restore may fail because the software cannot find the catalog. You may get an error similar to the following:Error Code: [18:146] Description: SAP HANA Error [One or more files could not be located on the media]. Source: hana02, Process: backint_hanaSolution:Set the CV_restCopyPrec configuration file parameter to 0 and then perform the restore.https://documentation.commvault.com/11.24/expert/22517_troubleshooting_sap_hana_data_agent_01.html

SAPHANA0002: SAP HANA Restore from a Selective Copy Fails

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