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Update to the feature release 11.24.x

  • 8 November 2021
  • 33 replies
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33 replies

Userlevel 3
Badge +11

Hello,
 

I just decided to install a maintenance release though.. Can I do download from this page

 


I would run the install of that package from the path C:\Program Files\CommVault\Simpana\SoftwareCache at the loacation of the old SoftwareCache . Is it ok?

Userlevel 3
Badge +11

Hello,

Thank you @Mike Struening ! 
Can i manually install the package i downloaded from the cloud, is this a good package?

 

I would choose Feature Release 11.24 (media Kits)

I would run the install of that package from the path C:\Program Files\CommVault\Simpana\SoftwareCache at the loacation of the old SoftwareCache . Is it ok?

 I don’t know if I can run this given the lack of disk space. Now, I have just 11.1GB free on the CommServe.

BR,
Elizabeta

 

 

Userlevel 7
Badge +23

That’s right.  You can download the latest release and install it manually.

I will also echo @Laurent ‘s point that you should move the Software Cache to a network share to free up the space AND keep it off the local disk.  IF anything happens to the CS itself, the cache is elsewhere (and you won’t have to redownload everything).

Userlevel 3
Badge +11

Hello,

At the moment, I have a problem with the disk size on the CommServe server,

it is currently 9GB free, the current SoftwareCache is 17GB….

No problem to delete the software cache, and you can do it through the Commcell Console/Add remove software, and you get the ‘Delete software cache’ button.

But I would recommend you to setup a remote software cache to some other location, where you can get and keep your previous sources in case you need them.

When the remote software cache is synchronized and populated, you could disable that remote cache, then delete cache content from your CS, then you can initiate the download software to your new version. When complete, you’d have new updated sources on your CS, and old sources somewhere else.

 

Now, regarding the upgrade itself, though it should work this way through the console, I would recommend you to initiate it manually, opening an explorer to your valid and updated software cache location, and run as administrator the setup.exe from there, and chose the upgrade as you want.

From there, you’d master all the steps of the upgrade, whereas from the console, when it’s initiated, you don’t have much feedback/output on the process, except a installation progress bar on the Commserve itself.  

 

 

edit : tip for you, type the Windows key on your keyboard, and input CAPTURE and enter.

This is a handful and free windows built-in screen capture program with simple annotation and drawing possibilities. (there are other free handful tools for download anywhee) 

 

If I upgrade manually not via console, first I must download the package as in the picture?

 
When I download a package I run it in the directory where SoftwareCache is now located?C:\Program Files\CommVault\Simpana\SoftwareCacheThen I must run this package?Thank you!Br,Elizabeta
 


 

Userlevel 6
Badge +15

No problem to delete the software cache, and you can do it through the Commcell Console/Add remove software, and you get the ‘Delete software cache’ button.

But I would recommend you to setup a remote software cache to some other location, where you can get and keep your previous sources in case you need them.

When the remote software cache is synchronized and populated, you could disable that remote cache, then delete cache content from your CS, then you can initiate the download software to your new version. When complete, you’d have new updated sources on your CS, and old sources somewhere else.

 

Now, regarding the upgrade itself, though it should work this way through the console, I would recommend you to initiate it manually, opening an explorer to your valid and updated software cache location, and run as administrator the setup.exe from there, and chose the upgrade as you want.

From there, you’d master all the steps of the upgrade, whereas from the console, when it’s initiated, you don’t have much feedback/output on the process, except a installation progress bar on the Commserve itself.  

 

 


edit : tip for you, type the Windows key on your keyboard, and input CAPTURE and enter.

This is a handful and free windows built-in screen capture program with simple annotation and drawing possibilities. (there are other free handful tools for download anywhere) 

Userlevel 3
Badge +11

Hello,

Thank you   @Laurent  and @Stuart Painter !

The last time i installed a new future release from version 11.13 to 11.20 i downloaded via console software cache https://documentation.commvault.com/11.24/expert/2705_downloading_commvault_software_using_commcell_console.html 

Software cache is located C:\Program Files\CommVault\Simpana\SoftwareCache…

Since I have problems with disk size can I simply delete the old SoftwareCache and then download the new one? 
Will there be any problem if i delete the old SoftwareCache?

Then install it on CommServe computer 

 



BR,
Elizabeta

Userlevel 6
Badge +15

Hi @elizabeta 

 

Aside from the answer from @Stuart Painter , I recommend you to check and compare your current FR to the target FR, to see the changes, from your FR20, to the FR21, then between FR22 and FR21, then between FR23 and FR22, and then from FR24 and FR23. That’s the only way I found to make sure you’re aware of all the changes/gap between two non-contiguous Feature Releases.  

https://documentation.commvault.com/11.24/expert/136608_feature_release_1124_lts_01.html

Also review the hotfix logs for that target 

https://documentation.commvault.com/11.24/assets/service_pack/updates/11_24_21.htm

and known issues.

 

Userlevel 7
Badge +15

Hi @elizabeta 

When you apply Feature Release updates to the Commcell, there is a recommended order to apply these updates:
https://documentation.commvault.com/11.24/expert/2171_commcell_environment_upgrades.html

Upgrade the CommCell environment in the following order:

  1. Upgrade the CommServe computer.

  2. Upgrade the MediaAgents.

  3. Upgrade the clients.

 

Once you have completed Upgrading the CommServe Computer, you can then populate the Software Cache with updates and use this to push updates out to the rest of the environment.

Thanks,

Stuart

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