Physical clients not listed

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I have 3 physical sql servers, 1 standalone and the other 2 are clustered, but none are showing up anymore in the list of clients? My commcell and index media agents are though?


I’ve checked client filters, but no luck.

3 replies

Userlevel 5
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Were there any changes in the environment prior to the clients disappearing from the Command Center?

Could you try restarting IIS & Tomcat on the CommServe/WebServer and then confirm the results?


Best Regards,


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There were changes made a few weeks ago with a Commvault Support service agent. We had trouble with Tomcat and other issues.

I’ve restarted the IIS and Tomcat services without change.



Userlevel 7
Badge +17

Hey @Smartodd !  I looked up your old cases for background and see you have a new case opened for this issue.  I’ll track it accordingly.