how to modify the Mail Address in the Notification for sendlog.
Whenever we tried to initiate the send log by default mail address are getting displayed.
Best answer by Narayanan
View originalhow to modify the Mail Address in the Notification for sendlog.
Whenever we tried to initiate the send log by default mail address are getting displayed.
Best answer by Narayanan
View originalOpen a case with support and share the case number back for tracking. Something is definitely not adding up
Tried this setting but this is not working
The entry in [Control Panel] / [Troubleshooting Settings]:[E-mail to recipients] is not reflected if "Additional recipients" was manually changed ie. other recipient added.
So if you want to send the emails for send logs jobs to a particular email specified in mentioned [Control Panel] section, please delete the whole list of recipients currently seen under [Send Logs]/[Notification]:[Additional Recipients] and run send logs job. Then kill the job straight away from Job controller. You'll see then the list of recipients is limited to what you set in [Control Panel]. It will be still used till the list of additional recipients is manually changed within the Send Logs task.
Thanks!
Customer current Service pack is 11.21.27
Tried to add test@adam.com in troubleshooting settings. It updated in Commvault database and logs also. But it is not replicating in the Send logs mail notification.
I increased debug for EVMGRS to 10:
15256 22f8 05/11 16:14:15 ### CVGlobalParam::getProperty() - fetching for propName [MiniBrandId] 15256 3360 05/11 16:14:15 ### EvExternal::onMsgEventNew() - Message = [Troubleshooting notification Email has been set to [^1%s].] 15256 3360 05/11 16:14:15 ### EvExternal::onMsgEventNew() - Event Args = [] 15256 22f8 05/11 16:14:15 ### CVGlobalParam::setProperty() - setProperty - propName [SendLogsCurrentRecipient] propValue [test@adam.com].
Even changes are reflecting in Commserver Database but not in console. Checked the SQL query in SSMS.
select * from GXGlobalParam where name = 'SendLogsCurrentRecipient' (Ran this query in SSMS)
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