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Getting an error while accessing the partner university site.

  • 9 January 2024
  • 30 replies
  • 327 views
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30 replies

Chris Hollis
Rank
Userlevel 6
Badge +15

Thanks for the feedback @Tahait 

I’ve passed this on and will share feedback as soon as I get it.

Regards,

Chris 

T
Badge +1

Hi @Chris Hollis 

Is this the correct link for the partner university:
https://commvault.csod.com/login/render.aspx?id=defaultclp

If yes, I believe that's the main problem because they initially invited me to create an account on it first.

However, after that, they granted me access to the Partner Advantage portal. I suspect there might be a mismatch in the Single Sign-On (SSO) system.

Please note that I'm using the same credentials

 

 

Best regards,

 

T
Badge +1

Hi @Chris Hollis 

 

thank you for your replay,

I did change the password from the link received in my email, but unfortunately I got the same error;

 

Best regards

Chris Hollis
Rank
Userlevel 6
Badge +15

Hi @Tahait 

I had your password reset, could you please re-try and confirm access?

Regards,

Chris 

Chris Hollis
Rank
Userlevel 6
Badge +15

Hi @Tahait 

This is the 2nd time this issue has been reported, I’ve raised this internally and will see what we can do.

Will report back when I know.


Regards,​​​​​​​

Chris 

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