Have a requirement to stop a specific service prior to backup running so created a simple bat file with “net stop servicename”and configured the bat file in the pre backup command for the subclient. However backup job in pending state and I am getting an error along the lines of “User selection still set to none.”Is there more to the configuration of the bat than just stopping the required service?
I have configured an app-aware (SQL) VM backup and the initial job ran successfully and pushed out the required agent to the VM and subsequently backed up the SQL instance however the schedules initially assigned to VM look to have been applied to SQL subclient which causes the job to fail on next run and every run thereafter as the application is trying to be backed up both as an app-aware VM but also a standalone SQL backup.Has anyone else had this issue with SQL app-aware backups?
Hi,We had a backup of a virtual machine that backed up on a host that wasnt included in calculations for VM Socket licensning. I have moved the virtual machine to a host that was included in the VM socket licensning and have taken an incremenmntal and Synthetic full (which in job properties show as being on the hypervisor host i expect) yet the VM Socket licensning is still showing as using a VM Socket license for the “extra” host.This has been the case for a few days so licensning would definitely have been refreshed.Any help to release this licnese would be appreciated.Thanks
Does anybody have any suggestions on how to backup a server without application data that would allow a restore of the base server which can then have the application data restored separately?Previously used backup product had a selection item called “BMR” that could be used to backup the base server allowing Bare Metal Recovery. If it makes any difference the server is a virtual machine.
Morning,I am looking to ensure that that for extended retention the backup from the last day of the month is retained as per the extended retention rules. In the Incremental/Synthetic Full configuration created as part of the plan configuration is this possible? If so how can i configure to ensure that a synthetic full is ran on the last day of the month and then retained as per the extended retention rules?Thanks in advance.
Morning,Before I raise a ticket with support just wondered if anyone has seen the event below and could advise if its anything to be concerned about?“Encountered an invalid backup level in the backup stats record.”ThanksTom
Has anyone who has recently upgraded to MR34 (11.21.34) and using Application Aware VM backups having issues with the VSAAppAwareBackupWorkflow job Failing at “update app aware status for VM2” task? Error messages showing “com.microsoft.sqlserver.jdbc.SQLServerException: Column name or number of supplied values does not match table definition.Source: , Process: Workflow”If you are also facing this issue have you any workaround/temporary fix?
Hi,Im having issues with throttling network utilisation for aux copies. I have about 10 Storage Policies all with Secondary copies.I’ve configured “Throttle Network Bandwidth (MB/HR)” to 25000 for the secondary copy for all storage policy. If my maths is correct that would be approx 50Mbps per aux copy. Even with all 10 running at the same times utilisation shouild only be approx 500Mbps.However through network montioring i can see when these aux copies are running they are using well over the 50Mbps configured (and saturating the network).Is my maths wrong is or the throttling configuration not working how i expect it to work?Thanks in advance for any responses.
Wondered if can anyone tell me if a “file system and application consistent” VM backup of a SQL server where the SQL VSS Writer is enabled utilises the “copy only” backup method so as to not affect any currently configured backup chains?Thanks
I've had multiple instances of duplicate client computers showing in the Comcell Console when using an In-Guest agent and then later including the VM for backup. Whilst I know (and have successfully) merged clients to remove the duplicates i would like to understand how Commvault decides when a discovered VM is the same as a client that is already discovered/configured for backup in a different way (ie with an installed agent in the guest).Thanks in advance.
Please can someone point me in the right direction to the log file which contains the information on the Failed Folder on a File System backup.The backup job shows as completed successfully however the Failed Counts show as 1 Folder 0 Files. Thanks
Originally backing up a server using the File Server agent in the guest OS of the VM however decided to change and backup as a virtual machine.The server plan has been removed from the file server subclient however I would like to remove the software from the client (mainly to prevent it from showing in the server list needing software to be updated every time there is an FR or MR upgrade) but retain the backups previously taken by the file server agent until they age as per the retention applied. How can I do this ensuring the backups are retained? Thanks in advance.
Does anyone else find the User Permissions overly complicated/not intuitive? Using the built-in “View” role applied to a user group at the Comcell level seems as though doesn't actually give “View” on everything.Example: “View” only shows Command Center dashboards Overview and Activate. No virtualization or Hyperscale?Are there any best practices from a Ransomware perspective (without the obvious least permission statement) to give a user access to the whole environment for monitoring purposes, allow to backup/restore but prevent the ability to delete any data?Thanks
Can anyone advise the recommended way to install a MR on Hyperscale cluster please?Remote installation from Comcell 1 node at a time or can all the nodes in cluster be selected in a single job? Does maintenance mode need to be used etc?Thanks in advance
Hi,A user that was once part of the master role group to assist with configuration of the platform has been moved to a different group that has fewer permissions however it looks like any configuration done by that user on an entity they retain more rights than that of the role they currently have on the entity? (Possibly some sort of creator role meaning you have full permissions?)how is best to ensure only permissions assigned to a role that is configured on the required entities is used going forward?thanks
When changing the Commserve Email configuration is there a service that should be restarted to ensure the new configuration becomes active? I have recently updated the email configuration however the emails are still using the old configuration (From Address, SMTP Server Address).Thanks in advance for any response.
Sorry another post about permissions. Have users with Permissions of “View” and “Report Management” at the Comcell level however not all reports (default Commvault ones) are available to see.For example the Health Report. Documentation (https://documentation.commvault.com/11.21/expert/96415_viewing_health_report_on_web_console_without_private_metrics_reporting_server.html) says need Report Management permissions but this doesn’t seem to be the case?Another example Disk Library Utilization Report (https://documentation.commvault.com/11.21/expert/38472_viewing_disk_library_utilization_report_on_web_console.html). Have the permissions it’s asking for but doesn’t show for the user.Any help on whether I’m interpreting the documentation wrong or if this is incorrect documentation would be helpful. Thanks for responses in advance.
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