Description: Failed to start phase [System Scan] on [itop-prod] due to network error [Remote system [………..*………...*8400*8402]. Communications Service returned error when executing remote command [srprefind.exe] arguments [-j 247516 -a 2:919 -jt 247516:4:6:0:0:8803 ].]. Will attempt to restart. Please check if this product's services are running on the remote host.
Source: backupcs, Process: JobManager
However, regular “not 1-touch” backups run just fine.
Firewall is open on any port for diagnostics.
Check readiness comes out OK for every test.
Client: CentOS 7
Commvault version: 11.34.20 (both server and client)
Any ideas?
