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Replies posted by Stefan Vollrath

35 Replies

Newest first

Oldest first

atitagainByte

asked in HyperScale X Q&A

MA & VSA crashes when installed on RHEL 8.7 with Kernel version Linux 4.18.0-425.3.1.e18.x86_64

same issue here with rhel 8.7 and Commvault 11.24.86, FRELs and Index Servers dead since updating.

1 year ago

Stefan VollrathByte

asked in Developer Tools, Integration and Automation

Subclient Properties Attribute List

Hi JosGood hint, thanks for that. Considered going that route but abandoned it for couple of points. Main one being that we heavily use Workflows for Automation and with that the qCommand-XML API to configure things. Options on REST-API didn’t always translate well in past, other keywords, other structures, other requirements. Second being API previously omit many options, though trying it now seems got better, options like “excludeFromSLA” that are set are still missing though. Last and major one to me, most of the options are not documented at all or are incorrectly documented (f.E. applicationId for FileSystem supposedly being 33 when that only applies for Windows and must be 29 for Linux or “useGlobalFilters” claiming it uses string-values while API returns integer with no info on what maps to what, etc).Not to keen on starting from scratch under those circumstances and bit too lazy for that if I’m honest 😅BR Stefan

1 year ago

YYZByte

asked in Self-Hosted Q&A

Null VSA Subclient or a Null Storage Policy

we use exactly such a black/white subclient setup for our customers.One “NoBackup” Subclient where all VMs are added that do not need saving, either as distinct named VMs or via Custom-Attribute set in vCenter. StoragePolicy for this pointing to a Commvault Virtual Library, the closest we can get to a Null-Device and Activity is disabled anyways.Another set of Subclients works the same, just with appropriate StoragePolicies for the Retention-Requirements.This setup has the convenient benefit for us that everything that for some reason falls through the cracks is still covered by default-Subclient. If a VM misses its Tag/Attribute or is not added to any Subclient it will nevertheless get a base level of security via default-subclient.Mentioned challenge that VM can be part of multiple Subclients we cover using Workflows. Customer orders a VM to be backed up or not via API (/wapi) where our logic adds the VM to respective Subclient and checks all others to remove conflicting entries. Of

1 year ago

SSchmidtCommvault Certified Expert

asked in Virtualization and Containers

Index Restore Jobs vsa v2

this is a known and expected behavior according to Devs. Archive Index always triggers a Index Restore, regardless of it being needed or not.We logged CMR 344442 to change this, last we know that is planned for FR29.

1 year ago

Stefan VollrathByte

asked in Virtualization and Containers

Control VSA Manage & Worker Node

Hi JosThat is exactly the thing we do not want I’m afraid. The MediaAgent should stay and be the Coordinator and Coordinator only. The VSAs should be proxies and proxies only. No VSA can communicate with the vCenter, not allowed, they can talk to the ESX to read data via hotadd or nbd. Strictly dividing control and worker plain. Hope that is possible today, if not it should be a feature IMHO.Cheers, Stefan

1 year ago

PatrikCommvault Certified Expert

asked in HyperScale X Q&A

Enable File Indexing on Hyperscale X

Preparing to refresh our Environment we have the same question. Documentation doesn’t state anything in regards to additional Workloads that can or cannot be put onto HSX. Just because something works doesn’t mean it is supported or will still work after the next update.Are there plans to Document which Packages can be added to HSX and what Features and Feature Combinations are supported on this Platform?Reaching a bit, when the IndexStore deployed for VSA FileIndexing would also be used for other Activate Indexes and may also be used for HybridFileStore the HSX Node might be brought to it’s knees (assuming it still deploys only on the first Node of a given Pool and doesn’t implement scale out or other resiliency features in HSX context).

1 year ago

ESTRATEC360Bit

asked in Self-Hosted Q&A

Bitbucket

anybody tried to combine that with a HybridFileStore Share yet? Somewhat similar to what is proposed with the ElasticSearch Backup Workflows provided in Store. Might be a great solution to save the space for the additonal copy as well as time.

1 year ago

Mike StrueningVaulter

posted in News & Events

Docker - End of Life Notice

@amitkar , @Mathew Ericson Customer still runs Docker and Podman Installations without Kubernetes and without intention or option to move to K8s any time soon.Running 11.24, what are my options to keep my customer happy?

1 year ago

Stefan VollrathByte

asked in Self-Hosted Q&A

File Anomaly Alert not updating with new error codes

That’s the problem, the list described here and used by the alert doesn’t match what the software uses otherwise.We are running FR24, regularly get Event Code 7:269, but that isn’t covered by the alert before FR25.Mediating that and adding the newer codes to the alert then result in a critical alert from Security Assessment Report as the rule now no longer matches what is checked there…Having an all green Security Assessment or have all Anomalies alerted shouldn't be a trade-off we have to make.

1 year ago

Stefan VollrathByte

asked in Self-Hosted Q&A

File Anomaly Alert not updating with new error codes

We are running 11.24.38 and 11.20.90 at the moment

1 year ago

Stefan VollrathByte

asked in Self-Hosted Q&A

File Anomaly Alert not updating with new error codes

@Mike Struening Default Alert “File Activity Anomaly Alert” doesn’t include all the Codes relevant to the used Release (FR24 in this case). Get the Events but no Alerts acting on them out of the box.

1 year ago

ZachHeiseByte

posted in Self-Hosted Q&A

Random files are triggering suspicious file list

hey ho, is there any option to disable this “monitroing” for an client ? Additional Setting DisableFileIOMonitor did the Trick for me back in FR20, not sure if it works in newer releases still. in SP14 Key was EnableFileIOMonitor just to confuse things :-)

2 years ago

Damian AndreVaulter

posted in Self-Hosted Q&A

Spring Framework Vulnerability | spring4shell | cve-2022-22963 | cve-2022-22965 - Consolidated thread

Is there a comprehensive List of Third Party Binaries and Libraries that Commvault uses and/or deploys in which FeatureRelease and Versions included in what MaintenanceRelease? Ideally specifying too, with what Agent they are pushed?https://documentation.commvault.com/11.24/expert/121377_third_party_applications_installed_by_commvault_installer.html only lists a fraction of what is used and couldn’t find anything else.Maybe something in Store or Cloud I overlooked? Is there an intention to update the Log4J Report to also include this new Vulnerability? Maybe morphing it to a generic Vulnerability Report on Cloud?

2 years ago

Damian AndreVaulter

posted in Self-Hosted Q&A

Spring Framework Vulnerability | spring4shell | cve-2022-22963 | cve-2022-22965 - Consolidated thread

Spring Release 3.2 found in Cloud Apps Component is out of Support since End of 2016. Why wasn’t that removed/replaced/upgraded in past 5 years?

2 years ago

Stefan VollrathByte

asked in Developer Tools, Integration and Automation

Workflow Script API

Thanks for the hint @Graham Swift , did see that new Feature in ChangeNotes. For once one that did make it in GA and not just BOL, or the other way around Just finished switching all Envs to FR20 hoping for more stability, so not there yet.

2 years ago

Stefan VollrathByte

asked in Developer Tools, Integration and Automation

Workflow Script API

Thanks a lot @Roger! Read through your post twice and think I still just get 15% or so :-D Is there some Change-Note that lists the differences between the old and new Java/JavaScript engines? Or a general summary of the included libraries (without having to dig through the WFE Dirs) or recommended ways to interact with xml/json data? Would use the phrase Best Practise but that seems to be one that some Vaulters don’t like ;-) Would be annoying to use one way now in FR20 that suddenly won’t work under new releases anymore.The xml Payload creation and modification looks powerful, maybe a little scary. Compared to the xml-Scripts ingested by QOperation those don’t seem to care if something is an attribute or its own element. Is that the case or are there limitations or facts to consider? Like same attribute name used in different elements of the xml for different use-cases.Workflow Element Classes Definition and the other Slides look interesting. Are those infos available for ESP Custome

2 years ago

Stefan VollrathByte

asked in Developer Tools, Integration and Automation

Workflow Script API

Hi @Stefan Vollrath, would adding more details about the attributes and more example help? What would make it easy and more usable Hi @Seema Ghai, I would in general wish for a full list of all Methods and Functions you added for Scripting-Blocks to interact with other Workflow Activities. Creating and updating Variables is documented, how to effectively work with activity-Replies or what updates are possible there is not. How to set a workflow failed is stated, how to complete(with Error) it via Script is not. And whole Set of options available to query CSDB and how to execute xml-Requests (securely) via Script hasn’t been documented to my knowledge either. Depending on how complex the Parameter-Set is some Samples would be nice, if they all are just function(string value) one would be plenty IMHO.

2 years ago

Stefan VollrathByte

asked in Developer Tools, Integration and Automation

Workflow Script API

Hi @Graham Swift API is in some parts even worse if I’m honest Already using it to configure Things that weren’t available as QCommand-Activities or that do not have xml-Requests documented, like setting OperationWindows. It is still super limited in FeatureSet (as of FR20). Intended to use it for Automation to register and configure new Clients back in SP14, but half of the Operations are not available and for the rest you need a university degree to collect all the needed infos from two dozen concated api calls. So Workflow we went. Not much different now. Yeah we don’t use Plans yet and still wait for them to get usable Documentation only shows you one or two Samples with carefully selected Attributes, but rarely explains what they mean, which are mandatory or optional and what Values are available. Having different ID-System in some places was also annoying, though that seems to be mostly aligned in fr20 now.In general I don’t like to mix so many different Attack-Vectors. CVDB, XML

2 years ago

Stefan VollrathByte

asked in Self-Hosted Q&A

Kubernetes User Requirements

@Damian Andre thanks for the hint, will give it a shot. I do think this is kinda design-issue. VSA simply using the CS setting is wrong simple as that. But above that, the http-Proxy Setting would need to be something Instance or Subclient Level dependent. Example from Realworld: Our MA/VSAs are intended for multi-use (shit was expensive), talking to local vCenter (and maybe later Hyper-V), now managing Kubernetes onPrem and later probably expanding to Kubernetes in different Clouds with different out Proxies, or none if VPN is established. Some of that cannot be accessed via WebProxy, some might but then horribly slow, some requires WebProxy. Can’t manage that with one Additional Setting. Maybe something for Dev to sleep over.

3 years ago

Stefan VollrathByte

asked in Developer Tools, Integration and Automation

Workflow Script API

Hi @Mike Struening,I know the Drag-And-Drop Activities, tried most of them. Most are rather limited in ability (f.E. Create-Subclient cant manage Excludes or FS-Options) or even outdated (f.E. Operation-Backup being unable to run HANA DB Backup).Ultimately I end up using mostly CommServeDBQuery to retrieve Data from DB and Execute Blocks to run xml-Requests, sprinkling of some helpers like ExecuteScript, LogEvent or ResultSetToText, glued together with Conditional Connector or Script-Blocks.The latter ones are what I am interested in. It’s way more flexible that way, reading Input-Values or Result-Sets, creating new Strings depending on complex conditions and writing them out to Variables for other Actvity-Blocks to use. Or to catch Error-Conditions that Execute-Block doesn’t catch itself and diverge execution path based on that. Trying to accomplish that with Switch/Desicion/AssignValues Blocks gets messy fast.Don’t intent to use it as excessive as Devs did in “End User Automation” Wo

2 years ago

Stefan VollrathByte

asked in Self-Hosted Q&A

Kubernetes User Requirements

Only place that has Proxy configured and should use it is the CommServe itself (Control Panel > Internet Options > HTTP Proxy) to upload data to Commvault Cloud.VSA Nodes neither have Proxies set up in Windows nor in IE, nor should they use any.Before disabling Proxy in ControlPanel:5880 a998 02/11 09:44:22 13463177 CreateK8sInfoObject() - Creating K8sInfo object35880 a998 02/11 09:44:22 13463177 CVMInfo::CVMInfo() - Start >>>35880 a998 02/11 09:44:22 13463177 CVMInfo::Init() - Start >>>35880 a998 02/11 09:44:22 13463177 CK8sInfo::Connect() - Connecting using HTTP proxy [outappl.pnet.ch:3128], user name []35880 a998 02/11 09:44:22 13463177 CK8sInfo::Connect() - Connecting to server:https://k8s-zf-t-backup-01.pnet.ch:844335880 a998 02/11 09:44:22 13463177 RestCall(48) - Exception: Failed to connect to any resolved proxy endpoint35880 a998 02/11 09:44:22 13463177 CK8sInfo::Connect() - Connection failed with error 0xFFFFFFFF:{K8sCluster::Connect(243)} + {K8s

3 years ago

Stefan VollrathByte

asked in Developer Tools, Integration and Automation

Workflow Error Handling

Hi ChrisTried something similar to your first recommendation, after finding samples in BOL don’t really work. That works well when all those Attributes exist. If they don’t, or have different Attribute-Names, it gets complicated. Like I know errorString but can’t remember seeing errorMessage, maybe that’s something new in FR20+.Current working prototype below. Open for recommendations on how to make it cover more conditions and less Null-Pointer-Exception-y (I’m a Java Noob)if(activity.exitCode == 0){ logger.info("in EC 0"); if (activity.outputXml != null) { XML xml = utils.parseXml(activity.outputXml); String errorCode = xml.getText("//errorCode"); String warningCode = xml.getText("//warningCode"); String errorString = xml.getText("//errorString"); logger.warn("error: "+errorCode); logger.warn("warning: "+warningCode); logger.warn("string: "+errorString); if (errorCode != null && warningCode != null && (e

3 years ago

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