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Hi,We have a NAS Share Backup (NetApp) configured to use IntelliSnap to create the initial snapshot and afterwards, run a backup copy to copy the data to disk.We were assuming that Commvault would backup the data from the .snapshot folder on the original volume. As the customer is using a virus scanner (vscan) on their NetApp shares, we created shares on the original volumes specifically for Commvault/backup where we would disable vscan.However, we found out Commvault isn’t backing up from the snapshot folder under the original volume, but instead is creating a volume clone from the snapshot. On this clone, Commvault also creates a share. And you guessed it, vscan is by default enabled.This causes all kind of problems. Slow throughput because all files need to be scanned, occassional hickups from the virus scanner where it’s quarantining files, …Is there a way for Commvault to use the snapshot folder under the original folder, instead of creating a clone? Maybe with an additional setti

Hi everyone, I’m new to Commvault Backup. So pls can anyone tell me how can I download the Commvault Backup Software? Please guide me in step by step process to install.

In an activity with multiple choice branches an activity may or may not be defined.How do you check if an activity is defined with a script. For example: You may have a choice of how you want to gather some data, and the results may come from one branch or the other.To set a variable you need to determine which branch was used, a Try Catch block can’t be the want.  Let me know if this isn’t clear.Thanks.Chris.

Hi I would like to stop services through workflow ; how do i confirm that all the services are stopped what does timeout 60 indicate? My workflow gets stuck at this step when i tried to stop services using :GxAdmin.exe -consoleMode -stopsvcgrp All -stop, with “waiting for response from workflow”

Hi, we got a question from a customer, if it is possible to use the Oracle Managed Files (OMF) for a restore of a Portable Database (PDB).The customer would like to let the OMF handle the file location, just point to the OMF and start the restore. Is there some switches or additional setting the customer can use?If they input the file location by hand, OMF wont recognise the instance.

Hi,I created a workflow to restore a VM and for next step “WaitForJobCompletion” I have to parse the output of the execute step.Therefore I have defined a global Variable “RestJobID” and try to set it using a OnComplete Script.This is the OnComplete Script:XML outputXml = utils.parseXml(xpath:{/workflow/Execute_VM-Restore/outputXml});if (outputXml != null) { workflow.setVariable("RestJobID", outputXml.getText("//jobIds"));}I can see the JobID of the restore Job in the Log, but my script is not working as expected.And I don’t know Java.I spent hours searching and trying, but without success.Could someone please give me a hint?Thank you.

hello guys,my customer have an o365 Exchange online hybrid environment. they would to know if commvault is able to protect (archive) the mailboxes related to AD disabled user. I found this page in the documentationhttps://documentation.commvault.com/11.24/expert/113053_disabling_user_mailboxes_for_exchange_mailbox_agent_hybrid.htmlTo reduce license usage, you can disable user mailboxes that belong to an AD group or you can disable individual mailboxes.The following characteristics apply to disabled AD groups and mailboxes: Disabled mailboxes do not consume a license. You cannot run any archiving or cleanup jobs. You can run browse and restore operations. it’s ambiguous,  is it referring to the o365 mailboxes (AD users) or to the commvault configuration only?Could you please help me.Many thanks

Hi Community,i have a question about migrating VM’s from a vcenter 6.5 to a new vcenter server in version 7.(the esxi and datastore layer still the same).Because of the migration to a new vcenter, is there a way to avoid duplicate vm name in the commcell (we plan to migrate more than 15000 VM) ? kind regards,christophe 

Hi experts,I got a question about Oracle DB backup and NetApp Snapshot from a customer.Customer plans to perform the Oracle Backup using Intellisnap for NetApp iSCSI LUN.I checked the requirements for NetApp Storage in the documentation web.https://documentation.commvault.com/11.25/expert/33744_system_requirements_for_netapp_storage_array.htmlIs there anything they need to do before creating a Volume of Oracle data on NetApp Storage?I'd like to know if there are any special pre-works that need to be done on NetApp storage.Best RegardsKim KK

This is the configuration. The administrators are also not members of the Master group but of the CV Admins group that does have rights to delete a client. When we make the administrators a member of the Master group, then they will receive an email.  Is this normal behavior ? 

Previously we got site "A" node pool data backupsets on tape cartridges from TSM and easily restored it  on site "B"  after create a same node pool like site “A” and then creates table of content and restored it. Now we are using Commvault and want to restore on tape backup data from site "A" to site "B".  Could you tell me how can we do via Commvault?  

Hi all, I need to display failed backup jobs from yesterday using a script. In REST Webservice API Sandbox I am able to create API call - see below.Is it possible to run this API call as part of the script from Linux shell (as a curl command) or from Powershell? Or are API calls executable only as part of /from C#, Python, Ruby or Postman? Your help will be much appreciated! GET SearchSvc/CVWebService.svc/Job HTTP/1.1Host: win-cv-new.listopad.local:81Accept: application/xmlCookie2: QSDK 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

Hi,Is there someone use Migration Assistant tool to migrate Edge Chromium User favorites ? It seems the migration Assistant Tool only include IE favorites but not the Edge one.Thanks for your help

Hi all,it's always exciting to start with something new. This year we start with deploying new disk library. In our scenario, we have 2 disk libraries (2 storage arrays), whose secondary copy policy is copied to each other. There are two options - either migrate all data from old storage arrays/storage libraries to new ones or just deploy two new disk storage libraries without worries about old backed up data (which is unlikely). Then, how to physically migrate data from old storage array to the new one? What keep in mind when deploying new storage library:with new storage library it has to be create new deduplication database I will be more than happy to see your experience and once done I will share our knowledge as well

Hello,We are currentlly on version 11.22.57 and palnning to upgrade to 11.24.34. Download and Sync of software cache ususally takes time ( around an hour ),  so would like to save time and download it in advance. plan is to upgrade the CS (using a local package) and than push the upgrade to all MA’s from GUI.Is there any risk in download & Sync the software cache ( On CS and Remote cache on Hyperscale nodes ) with a higher version than what is currentlly installed ? Will it create some conflict with what is curentlly in the software cache ? Thanks

Hello,Trying to download installation package ( 11.24 )  by running  CV installer file from our Commserve server ( Windows)Download is failing with below error:Invalid URL [https://cloud.commvault.com/CVUpdates/11.0.0/BUILD80/SP24/CUConfiguration.xml]. Error: The remote name could not be resolved: 'cloud.commvault.com', status code []Invalid URL    [https://downloadcenter.commvault.com/CVUpdates/11.0.0/BUILD80/SP24/CUConfiguration.xml?__cv__=1644492234_e4c95de8f56de000c51a8c3ba5758bc1]. Error: The remote name could not be resolved: 'downloadcenter.commvault.com', status code []Invalid URL [https://eng-updates.gp.cv.commvault.com/CVUpdates/11.0.0/BUILD80/SP24/CUConfiguration.xml]. Error: The remote name could not be resolved: 'eng-updates.gp.cv.commvault.com', status code [] I can access cloud.commvault.com from browser with no issues. Any Idea’s ? Thanks    

Hi All,i searching for an option for the command for the “qoperation jobcontrol” .I try to set a suspend with auto resume interval option and i can’t find it in the command line documentation.in the GUI it’s possible and i hope it’s available in command line.Kind regards,

Hi, I want to schedule the FSRestoreValidation workflow for automated restore testings. Because this workflow is designed for interactive queries, it doesn´t work as anticipated.My tries to modify the workflow wasn´t successful.Is there and easy way to modify the workflow to use parameters instead of interactions? Thank you and best regards Christian

Hi, We are moving our admincenter to a new server. (using the procedure, the DM2 & cvcloud dbs).It took the reports, etc, so all looks ok.But we noticed that on the new admincenter, we lost our tenant customisation. So we are missing for examples the logos for each tenant. How can we also migrate that?

i trying to backup oracle client and working fine once after that got error as in attached log to be noted :- all network connections between CS,MA,client are fine - service account and permissions are set as required - i changed cvd port because there are services working on same port but still having error 

I have an FC connected IBM LTO8 library writing LTO M8 media through Commvault.MA is Windows and client is Windows.On the subclient the application read size is 2028KB as the volume for that subclient is ReFS formatted.What chunk and block size would people suggest on the data path to the library please?It’s on the defaults right now.I’m experimenting with data readers and the obvious things and keeping an eye on latency on the source storage but I’m trying to just get this data moving to tape as fast as is possible.Thanks 

Hello, I’m trying to add an alert to my script, when a scheduler runs to send the output via email to the client.I want to configure this via command line.I searched in the documentation but didn’t seem to find any information about this.Does anyone know how to do this configuration? Kind regards,Jmiamaral

Hi AllWe recently upgraded our commserve to 11.25 and since then the commcell / commserve server / backups are slowThe response time when accessing or doing anything on the commcell is dead slow.Anyone facing this issue currently ? Any thoughts ?

Hi,  I have a question during teams backup. I would like to backup Teamsa's resource, but in the most optimal way, i.e. so that the CV detects new groups or containers indicated by us.We don't want to backup all users.How best to do it.Please help.

Looking into CommVault supported S3 Compatible Storage Vendors I can see Scality RING but not Scality ARTESCA even though both are S3 Compatible storages.Would that mean Scality ARTESCA is not validated for use as Commvault S3 compatible backup target storage?