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Hi,We take backups of VMs by installing VSA on VM and using hotadd transport mode (mount of VMDK of VM to backup into VSA proxy). The VMDK data are then sent, through the LAN, from the VSA proxy to physical media agents containing disk space.Now, I am looking for the restore process. Is the restore process as follows:Restore VM data from Media Agent to VSA Proxy using the LAN The VSA Proxy mounts the VMDK of the VM to be restored (even if we need to restore a single file?) The VSA Proxy sent the data to restore (file/folder or VMDK) to the VM to be restored using hypervisor mechanism? Many thanksRegards

There is a related topic regarding my question but I don’t feel it was adequately answered:  Essentially there is a conflict in documentation regarding versioning and how object locking works. Firstly the public cloud architecture guide for AWS states that bucket and object versioning is not supported in Commvault (p. 85 of AWS Cloud Architecture Guide - Feature Release 11.25 (commvault.com))However, when enabling object locking in AWS, versioning is enabled by default on the bucket and objects - it is by design. Under ‘Enabling S3 Object Lock’ section (https://docs.aws.amazon.com/AmazonS3/latest/userguide/object-lock-overview.html) it states that versioning is enabled.So if Commvault doesn’t support versioning (and will result in orphaned objects), how can Commvault support object locking, which also enables versioning?We have also tested this in the lab and can confirm when object locking is enabled, we do not see any data prune from the cloud library. We have run the workflow, store

Backup has completed with partial success for VM with below error. do we consider the backup as completed or not when we have below error.what does it use when we have CBT disabled, is the backup consistent and restorable. [Failed to enable changed block tracking [Change tracking cannot be enabled when snapshots are present]].

Hi, We are currently running 11.24.48. After the upgrade from 11.24.29 to 11.24.34, I was unable to log in to the Commcell Console using my AD admin account.Web Console works fine, and I can log in there without any problems.For the time being, the only way to log in to Commcell Console is using a local admin account. Is there a parameter or a setting that prevents us using our AD credentials since 11.24.34? Upgrading to 11.24.48 hasn’t solved this issue.Thank you,Zoltan

I am looking for a comparison between Windows and Linux media agents. I have done some testing between the two and not seeing anything that will make me say “Yes, we need to do Linux now!” I am actually seeing that I would have to deploy additional infrastructure for items like Live Browse if I went to Linux as Windows proxies would be needed.  Any suggestions are appreciated.

Hi there, have you ever seen in the Job Controller view, that there are some Aux copy jobs on 99% (progress bar) for a couple of days? Moreover, Estimated Completion Time says Not Applicable. However, Application size and Total Data Process number is slightly increasing during the time. And of course, aux copy jobs are in therunning state. My assumption is and it looks like that there are still some jobs needed to be copied from the primary to the secondary policy copy. Is it possible? And is it worth to wait for the job completion or better to kill the job.  

Hello everybody,hope you had a good time and wish you a great 2023!Let me ask you a little question. We are about to decommission few VMs out of about two hundreds running on a vCenter, therefore we are planning to stop backing up them, but we would like to save the latest full backup for six months. How would you do that?One idea could be to create a dedicated subclient with the VMs being decommissioned, associate it with a new storage policy with six months retention copy and finally run a manual full backup.Is there any better (and smarter) option?Thank you!Gaetano

We are needing to remove Commserve and MediaAgents from the Windows Domain.I found the below post in the community. I was wondering if anyone had actually done it and what was your experience? I can not find anymore documentation than just this one post. Does anyone have a more detailed step by step instruction and any pitfalls to lookout for? What was your experience like? Remove Commserve and MediaAgent from Windows Domain 7 months ago 1 reply 190 viewsFUserlevel 1+5 flokaiser Byte 18 repliesHi,I have a customer who wants to remove his Commserve and MediaAgent from the existing Windows domain. Is it enough to do the steps in this Documentation Article?Changing the CommServe Computer Name (commvault.com)The Hostname itself should be the same as beforce but without being in the ActiveDirectory and the DNS Entries should be untouched. Kind RegardsFlorianiconBest answer by JBurattiHi @flokaiser,There should be no major issues when removing the Commserve form the domain.  You do need to

Hello, I have a subclient named Bronze (Vmware client), backed up with Storage policy SP-Bronze since 1 year no issue.We make incremental daily backup, One weekly synth full backup.a week ago, I changed the Storage policy to SP-Bronze2.I ran a full backup manually > OK, incremental daily works good but when the synth full occur in the week, I have this error message Error Code: [62:396]Description: Error writing to the media.Source: pcpl98a00j, Process: cvd Thanks ! 

i try to file restore but, [2.38mb] other's not in the backup listWhy can't I check [others] on the recovery target?

I had a virtual server that Commvault has been backing up for awhile now disappear.  Is there any way to track down how this happened or who would have done it?  I have run the Deleted Virtual Machines report and it doesn’t show up on the list.  

Hello community ! I try to find a way to send only weekly and monthly backups to a secondary storage (Azure Blob Storage) from a Primary Storage Policy that haves only daily backups (7 days retention).I see from Aux-Copy wizard, that the only way is to create a Selective Copy with only full backup jobs. So, basically to copy only synthetic fulls once a week in my case.But, I cant figure it out, how to copy also monthly jobs!Please for your feedback!Best regards,Nikos

Hi Guys, We are using partitioned DDBs running on 2 media agents in the environment on the Azure VMs. Our current Deduplication setting on GDSP level is to seal and start a new DDB in case of any DDB corruption instead of Recover Pause and Recover current DDB. Also the option to “Allow jobs to run to this copy while at least 1 partition is online” is not selected.  Just wanted to check what is the best practice for partitioned DDBs as per Commvault.CS : Azure VMPrimary Library : Azure BLOBSecondary : Metallic

Hello guys.I'm trying to find an API to create a secondary copy of an existing Storage Policy.I need to create this copy as a Global Secondary Copy Policy to use a Storage Poll that already exists.When I call the '/V2/StoragePolicy/35/Copy' API with the parameters       $data = '{         "copyName": "2-CP-TAPE",         "useGlobalPolicy": {           "storagePolicyName":"SPOOL-TAPE-1WEEK"         },         "storagePolicyCopyInfo": {           "active": 1,           "isDefault": 0,           "extendedFlags": {             "useGlobalAuxCopyPolicy":1,             "chunkLevelAuxCopy":1           },           "library": {             "libraryName":"TAPE-VIRTUAL1",             "libraryId":3           },           "mediaAgent": {             "mediaAgentId":2,             "mediaAgentName":"wzsp2-csnfr"           },           "storagePool": {             "storagePoolName":"SPOOL-TAPE-1WEEK",             "storagePoolId":18           }         }       }';I get the following message{ "processing

Hi Guys, Our DNS servers are migrating from On prem to Azure and there will a change of IP and Hostname for the DNS servers. Our Commserve is linked to on prem DNS server. DO we need to make any changes in Commvault application level once we move to new DNS server or only changes would be required at OS end ? Thanks.Pank1988

Hi All, I require to configure Oracle Cloud Infrastructure Object Storage cloud library. Request you to please share and veido or step by step with screenshot how to configure Oracle Cloud Infrastructure Object Storage as cloud library in Commvault. 

When you add audit’s to a client it does not show up in the audit trail report. Are there plans to fix this? It seems like missing functionality.

How to check in an already installed environment which package selections were used in the initial installation using the Commvault_R80_SP18_20July20.exe installer?

I don't know what to checkPlease give me some advice 

Hi, I have recycle the tape backup by setting the retention days. but after i use Erase Spare Media Option, i though the Storage Policy wont get removed but it does. any other way to make the tape not available for other Tape backup storage pool? is there any way to assign the tape to only that particular storage pool? kindly advise. Thanks. 

Hi  we are currently setting up a Test Environment to test Live Mount and Live recovery functionality in Commvault.  When trying to Live Recover a previously backed up VM we get the following error message:Tdfs::TdfsConfigClient::SendCommand(1854) - Error attaching to server. [0x80070057:{CCvNetwork::Attach_RemoteService(1770)} + {CCvNetwork::Attach_RemoteService(1713)} + {CCvNetwork::Attach_RemotePort(1351)/W32.87.(The parameter is incorrect. (ERROR_INVALID_PARAMETER.87))-Port passed is not valid. [3dfsService/0/0].}]Tdfs::TdfsConfigClient::Start3dfsServerWithWait(1389) - 3dfs server failed to start. ret [-16]CreateNASDatastore() - PlatformConfigFaultFault Exception - [An error occurred during host configuration.] - [Mount failed: Unable to complete Sysinfo operation. Please see the VMkernel log file for more details.: Unable to connect to NFS server]For a Live Mount we get:VmOperation::LiveMount() - LiveMount Operation with error code [125], error message[Mount failed: Unable to com

Hi, Is there a simple way to browse/recover mailbox items from a specific incremental backup (exchange DB classic)?I do not think so, could not find anything,  but my customer is facing the issue that he needs to browse multiple pages (>100) searching for a specific item.There are advanced plan to migrate, but this does not solve the challenge the facing right now. Thanks,Danny

HOW TO DO COMMVAULT SERVER DATABASE MIRRORING

hi everyone,We are interested in adding after backup a tag of "after backup by Commvault" or date of backup in Azure VMthank you!

Hello,We need to foresee the backup capacity of VSA backups using hotadd transport mode. The VSA proxies are virtual machines and they send the data to physical media agents.We got the question from our customer: which value do you take into account to make your disk capacity calculations from the VMWare RVTools? There are different values from RVTools concerning capacity:vInfo Tab -> Column “In Use MiB” vPartition Tab -> Column “Consumed MiB”The values are very different. Thanks for your feedbackRegards,