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Copy hotfixes is skipped because the media is not available for it.

  • 10 May 2021
  • 7 replies
  • 194 views

Userlevel 3
Badge +11

Hello,

 

I am trying to copy maintenance release to software cache but I have this error message.

 

Copy hotfixes is skipped for [C:\Users\commvault\Downloads\Commvault_Maintenance_11_22_22_linux-x8664.tar] because the media is not available for it.

 

I have copied the windows package without any issue.

Also do you know where I can find all commvault error codes ?

 

Thanks !

 

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Best answer by dude 10 May 2021, 20:08

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7 replies

Userlevel 3
Badge +6

Hi @Bloopa 

 

Please check the following,
https://documentation.commvault.com/commvault/v11/article?p=106619.htm

  • You may run into issues when attempting to use the .tar

 

Kind Regards,
Sean

Userlevel 3
Badge +11

@Sean Crifasi Thank you for your very quick answer

I have untar the file but now I have

Error Code: [68:481] Description: The source folder [C:\Users\commvault\Downloads\Commvault_Maintenance_11_22_22_linux-x8664] is empty or doesn't have any valid Commvault media. Source: pcpo99a00c, Process: DownloadSoftware  

 

It is strange because the folder seems to be good 

 

@Bloopa 

Can you try to place the file on the C:\temp\ if a temp does not exist create one.

Would be like

C:\temp\Commvault_Maintenance_11_22_22_linux-x8664.tar and then try to copy that again.

Badge +3

Hi,

 

how did you solve this problem?

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Did it resolve the issue?

 

Badge +3

my problem was solved when i tried to download and copy the whole package.

Userlevel 7
Badge +23

I split the new reply into its own thread here:

 

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