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Copy hotfixes is skipped because the media is not available for it.


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Hello,

 

I am trying to copy maintenance release to software cache but I have this error message.

 

Copy hotfixes is skipped for [C:\Users\commvault\Downloads\Commvault_Maintenance_11_22_22_linux-x8664.tar] because the media is not available for it.

 

I have copied the windows package without any issue.

Also do you know where I can find all commvault error codes ?

 

Thanks !

 

Best answer by dude

@Bloopa 

Can you try to place the file on the C:\temp\ if a temp does not exist create one.

Would be like

C:\temp\Commvault_Maintenance_11_22_22_linux-x8664.tar and then try to copy that again.

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7 replies

Sean Crifasi
Vaulter
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Hi @Bloopa 

 

Please check the following,
https://documentation.commvault.com/commvault/v11/article?p=106619.htm

  • You may run into issues when attempting to use the .tar

 

Kind Regards,
Sean


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  • Author
  • Byte
  • 115 replies
  • May 10, 2021

@Sean Crifasi Thank you for your very quick answer

I have untar the file but now I have

Error Code: [68:481] Description: The source folder [C:\Users\commvault\Downloads\Commvault_Maintenance_11_22_22_linux-x8664] is empty or doesn't have any valid Commvault media. Source: pcpo99a00c, Process: DownloadSoftware  

 

It is strange because the folder seems to be good 

 


dude
Byte
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  • Byte
  • 287 replies
  • Answer
  • May 10, 2021

@Bloopa 

Can you try to place the file on the C:\temp\ if a temp does not exist create one.

Would be like

C:\temp\Commvault_Maintenance_11_22_22_linux-x8664.tar and then try to copy that again.


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Hi,

 

how did you solve this problem?


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  • 1 reply
  • July 5, 2021

Did it resolve the issue?

 


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my problem was solved when i tried to download and copy the whole package.


Mike Struening
Vaulter
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