Confirming this is not supported. We have requested this to be added to Documentation as well.
Hi Nik,Best is to log a support case so we can review the logs and find the bottleneck. This can vary from DDB performance to read\write issues on storage etc.
Hey Lucy, in addition to what Michael mentioned to control the decommissioning for VMs here is the Work Flow and other options you have to retire (and as a result, delete) these VMs:https://documentation.commvault.com/11.26/expert/91891_server_retirement_workflow.htmlhttps://documentation.commvault.com/11.26/expert/102030_retiring_client.html
Hi, Have you tried to download the template from Commvault store?If you want to create a gateway computer that allows communication withcomputers outside of the virtual lab, you must download the V11 CV VLab Gateway Template - VMware that is compatible with your service pack from the Commvault Store, import it into vCenter, and convert it into a template.For download instructions, see Downloading Items from Commvault Store.Important: You must name all virtual machine templates using this format: CV_VLAB_GATEWAY_*. Only templates that begin with this prefix are displayed.https://documentation.commvault.com/commvault/v11_sp16/article?p=33029.htm
Hi Chris, We need to check the vsdiscovery.log to see the actual error. Can you paste the error in that log here?
Hi. What's the service pack on the Client side? There is a known issue around SP11 and 12 where auto clean up was skipping these folders but on more recent ones I'm expecting them to be removed by system and yes you can safely delete them!
Hey Chris,Please log a case with Support sop we can fix this for you. There is a script we may need run to remove a duplicate set to fix this so best is to have assistance from support team.9148 7038 06/13 13:44:37 119973 CVSimpleDB::SQLINFO() - INFO: [INSIDE CATCH BLOCK WITH FOLLOWING ERROR: ERROR CODE: 50000 PROC NAME: ConfigureVSAApplOnVMClient ERROR LINE NO: 209 ERROR MESSAGE: Failed to create default subclient for VM ERROR SEVERITY: 16 ERROR STATE: 1] [RecNum:1, LineNum:252, Spid:-1] 9148 7038 06/13 13:44:37 119973 vsSim::CreateApplOnVMClient() - Error[50000:Procedure [ConfigureVSAApplOnVMClient] Error Line [209]. Failed to create default subclient for VM] returned from ConfigureVSAApplOnVMClient stored procedure execution.9148 7038 06/13 13:44:37 119973 vsSim::createVMClients() - Error in creating application subclient on VM clients
Hi. Can you provide more details? What agent\backup type is this?
Hi Daniel,Let me get some details around this priority feature for you.In regards to VSA, please note the VSA agents works independently from Network module so you just need to make sure you have the correct firewall rules between VSA proxies and media agent etc.I’ll get back to you for the priority feature.
OK just got confirmation that this feature is not yet available! It’s coming in future but for now system will just try the routes and will pick the gateway that is available in the list.
We don’t have any ETA but I know our Engineering team is testing this internally.
Hey Gary,I’m guessing when you removed the software from Client1, system has marked it as de-configured.If you right click on Client list in the GUI and choose to see the clients without software\license I think you will see that VM under Clients list.Let me know how you go.Cheers,Ali
Sure you can :) Deduplication is not involved during restore operation.
Hi Andres,VSA proxy requirements are listed here. IBM is not a supported OS if we are talking about VMWare:https://documentation.commvault.com/v11/essential/107803_vmware_system_requirements.html
Hi. A normal browse and restore will let you select the files and restore either in place or out of place to another location.Please see this: https://documentation.commvault.com/2022e/essential/86723_performing_file_system_restores.html
Hi. We cannot comment on or troubleshoot third party tools. If the package works fine outside of AB then most likely it’s something on the AB side.
No problems at all. Correct. As long as tape is in there, you can browse and restore any file in that job.
This is the guided setup: https://documentation.commvault.com/2022e/essential/121694_guided_setup_for_google_cloud_platform.html You need one machine with VSA agent installed sitting in GCP acting as access node.
Hi, Registry is part of the System State in OS so in order to backup Registry you need to backup System State.By default for Laptops we do not backup these paths: https://documentation.commvault.com/2022e/essential/142524_which_files_are_included_and_excluded_in_backups_by_default_by_laptop_plans.html
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