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Topics started by Onno van den Berg

38 Topics

Onno van den Berg
Commvault Certified Expert
Onno van den BergCommvault Certified Expert
asked in Virtualization and Containers

FREL/access node auto-deploy from Command Center

I have been playing around with a feature that allows you to deploy VMware-based FREL and/or access nodes directory from Command Center. This feature works out nicely, it requires some aftercare for hwich I opened a CMR but it also raised some questions.I'm running FR26 with the the latest maintenance release applied, but the version of the FREL/access node that is deployed is FR25. The cloud portal shows a FR26 version, so why is it downloading and deploying an outdated version? Why is it not automatically being updated to the same FR/MR that runs on the CommServe? In addition to Commvault updates what about OS updates? How often is the OVA which is based on Oracle Linux being updated by Commvault? Will Command Center notify me a of a new build, and will it download and auto-replace the existing nodes with the newer version automatically reusing the configuration settings that were entered during the initial setup?Update → official documentation link: https://documentation.commvault.c

11
O
Vaulter
1 year ago
Onno van den Berg
Commvault Certified Expert
Onno van den BergCommvault Certified Expert
asked in Virtualization and Containers

VMware UUID / duplicate client computers

We just started the implementation of Commvault in a brand new VMware environment. Now I'm seeing already an increased amount of duplicate client computers in our environment causing some administrative nightmares and management challenges.So I started investigating it and discovered the UUID registration to differ from what I'm used to when comparing it to AWS. It appears the registered UUID in Commvault is actually the so called PersistentID/InstanceUUID and this one can't be tracked back from within the VM itself. The UUID that is shown from the OS corresponds to the VMware BIOS UUID. We installed some client agents first followed by the configuration of the VSA agent. Both are being used actively. Fixing duplicate client names is an annoying tasks, especially in MSP environments and I'm puzzled this hasn't been fixed by Commvault. Because when you would use the combination of Commvault client name + BIOS UUID and the name that can be read by the client including UUID than matching

10
Mike Struening
Vaulter
1 year ago
Onno van den Berg
Commvault Certified Expert
Onno van den BergCommvault Certified Expert
asked in Storage and Deduplication

Cloud library - Cache configurations

Noticed FR26 delivered a cloud library configuration setting seen from within Command Center named "Cache configurations".Can someone enlighten me what it is and what it does? I can't find any information on the documentation site. 

7
P
Vaulter
2 years ago
Onno van den Berg
Commvault Certified Expert
Onno van den BergCommvault Certified Expert
asked in Self-Hosted Q&A

Information extraction from log files for SIEM/SOC

Hi,I'm looking for documentation around the ability to index logging related security events for SIEM/SOC purposes. Commvault software by default generates tons of log files and for me (and I suppose a lot of other customers) it is hard to get specific information from the Commvault logs for different purposes then troubleshooting. Besides that I'm looking for guidance on this, just to make sure the information can be collected in a consistent way so you are safeguarded that a future update will not break this. I'm especially looking for information how to get all information from the logs that gives me insights in things like:​​​​​Activity via REST API, Command Center, CommCell console, Apps, etc. Activity towards (and through) network gateways. Activity to/from functionality with external components like external REST API's, Key Vaults.  Communication between client computers. Data retrieval e.g. who is retrieving data from the platform via a restore, download functionality in Comman

6
D
Vaulter
2 years ago
Onno van den Berg
Commvault Certified Expert
Onno van den BergCommvault Certified Expert
posted in SaaS (Metallic) Q&A

Metallic @ Cloud Field Day

For the ones interested → Metallic presented at Cloud Field Day see https://techfieldday.com/event/cfd13/I t.b.h. find it really disappointing to see that Commvault was not presenting as well….. Can we expect a session around Commvault Complete, HyperScale and any other solution?

1
Mike Struening
Vaulter
2 years ago
Onno van den Berg
Commvault Certified Expert
Onno van den BergCommvault Certified Expert
posted in Self-Hosted Q&A

Issue with Missed SLA alert

I have the same "issue” with the missed SLA alert that was introduced very recently https://documentation.commvault.com/11.25/expert/133789_newsletter_for_new_features_in_feature_release_1123.html#email-alerts-for-client-computers-that-might-miss-or-might-have-missed-sla

2
Scott Moseman
Vaulter
2 years ago
Onno van den Berg
Commvault Certified Expert
Onno van den BergCommvault Certified Expert
asked in Self-Hosted Q&A

Applying UNIX permissions via Command Center

For existing clients on where you push out application/database agents afterwards you most of the time have to run the cvpkgchg command to replace the permissions. In case of a push installation via the CommCell console you have a possibility to enable to option "Override Unix Group And Permissions”.https://documentation.commvault.com/11.24/expert/1935_changing_unix_groups_and_permissions_on_unix_clients.htmlThis checkbox is not present in Command Center (https://documentation.commvault.com/11.24/essential/127715_adding_database_server_for_sybase.html). Does this mean that it will do it automatically? My assumption is that it only works for new push installation not for scenarios in where client the client computer is already equipped with a restore-only client.   

5
Onno van den Berg
Commvault Certified Expert
2 years ago
Onno van den Berg
Commvault Certified Expert
Onno van den BergCommvault Certified Expert
asked in Getting Started

SQL upgrade required in FR25??

We just installed a brand new CommServe for testing and noticed it came along with SQL 2019. Now the documentation states the following:Note: Beginning in Feature Release 11.25, during the installation of the CommServe software or other server packages, Commvault installs Microsoft SQL Server 2019 Standard Edition by default.  See: https://documentation.commvault.com/11.24/expert/142606_upgrading_microsoft_sql_server_2016_standard_edition_to_microsoft_sql_server_2019_standard_edition.htmlNow as SQL 2019 is already installed by default as part of FR25 it to me raised the question if the note in the documentation actually indicates that it requires SQL 2019 to be installed. SQL 2012 R2 extended support is ending next year, so to me it would make sense to start informing customers that they should make plans to upgrade. Most likely you are also still running on Windows 2012 R2 so it would require a full refresh of both OS and SQL.Anyway I'm curious to hear if FR25 will require SQL 2019 to

4
Onno van den Berg
Commvault Certified Expert
2 years ago
Onno van den Berg
Commvault Certified Expert
Onno van den BergCommvault Certified Expert
posted in Share Best Practices

VMware Cloud Director plug-in experiences

Hi,We are in the proces of designing an environment based on VMware VCF with VMware Cloud Director. Customers will consume VMware services and others via Cloud Director hence we are thinking to use the Cloud Director from Commvault as well. Unfortunately I do not have a lab available right now to test it out but was looking for some screenshots/videos to get a better impression on the UX and its capabilities.Competition delivers Cloud Director nowadays based on the extension framework that was introduced some time ago, but I cannot get from the documentation if Commvault is using the same framework. VMware itself states they have an extension that is build by them, not by Commvault is that correct?C o h e s i ty R u b r i k Also curious to hear experience from other Cloud Director customers. We b.t.w. do have experience with the vCenter plugin which is also very disappointing. 

7
Onno van den Berg
Commvault Certified Expert
2 years ago
Onno van den Berg
Commvault Certified Expert
Onno van den BergCommvault Certified Expert
asked in Self-Hosted Q&A

Job update time lacking behind

Something that is annoying me for some time now is that we often see running jobs with a job update time that is lacking behind for 15 min. and more. This has an effect on the information like average speed and also gives a "incorrect” indication to the end-user performing a backup/recovery. Especially during a restore this is seen so a user has no idea how long the recovery will take.I did some investigation already but without results. Anyone an idea if there is something to tweak?   

4
S
Vaulter
3 years ago
Onno van den Berg
Commvault Certified Expert
Onno van den BergCommvault Certified Expert
asked in Self-Hosted Q&A

Command Center - Hidden client computers -> CTRL-F5 to the rescue

Ever since Command Center was equipped with client side caching enhancements we occasionally get customers on the phone who ask us if there is something wrong with the backup environment, because they are missing client computers in Command Center. Even while running the latest maintenance release for FR11.21. When we logon to Command Center as platform admins we do see the client computer(s) in question, so we just ask the customer to perform a CTRL-F5 hard refresh of the client-side cache. Checking the server side log (CVEntityCache) reveals no errors whatsoever.Now I hope to hear from other Vaulters if they have experienced this same issue and at what frequency. Reason for asking is that it "hard/impossible” to reproduce and if the customers knows the CTRL-F5 trick than next time they will most likely not call you anymore because they know the trick, but this of course does not fix the real issue.

4
R
Vaulter
3 years ago
Onno van den Berg
Commvault Certified Expert
Onno van den BergCommvault Certified Expert
asked in Self-Hosted Q&A

Can you still run the new documentation that was introduced in FR21 offline?

Can you still run the new documentation that was introduced in FR21 offline? 

7
S
Vaulter
3 years ago
Onno van den Berg
Commvault Certified Expert
Onno van den BergCommvault Certified Expert
asked in Self-Hosted Q&A

Restore validation/data refresh through Command Center

We have an active program to discourage the use of the CommCell console. Reason is that it is not supported in combination with SAML and reseller mode and additionally we want to move everyone over to Command Center. This is a big change and people are pretty bad accepting change so it is not always easy and they use a lot of features…… I will not move towards a discussion around feature adoption in Command Center because I do not want a like-4-like move from the CommCell console to the Command Center but I do miss something related to the ability to perform data refreshes and/or scheduled restores to validate the ability to recover data.Customers need to proof that they are able to recover data for auditing purposes. Additionally they also use backup/restore to perform data refreshes for testing purposes and I currently have no idea how to accomplish this without the CommCell console. Only way I would know is to script it through the API but to me these use-cases are fundamentally rel

3
MFasulo
Vaulter
3 years ago

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