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  • 187 Topics
  • 686 Replies

187 Topics

D
Byte
drPhilByte
asked in Share Best Practices

VSA proxy server as part of the Commserve or dedicated VM

Hi there, I would like to ask you if it is better to have dedicated VSA proxy VM or if the VSA role should be taken by Commserve server? What should be taken into account? Let’s say, there is a smaller environment roughly said 20TB of data and only VMs. Unfortunately, I didnt find any recommendations or best practices.

3
O
Vaulter
1 year ago
Vladan Kojanic
Byte
Vladan KojanicByte
asked in Share Best Practices

EdgeDrive and Backup set

 Hello everyone, We try to make it easier for our users to use the Edge Drive functionality so that they have easier access to their documents even when they work from home because of COVID19. We want to allow them to use the Edge Drive uploader tool, because we have internally banned the use of some cloud solutions (Dropbox, OneDrive, etc)Since I understand that turning on Edge for clients means that these folders are backed up, I want to ask for advice, to make it easier for everyone, without burdening the backup itself from the other side. If I tell users that they use folders for Edge Drive) that they normally have set to be saved (for example My documents) will this mean that they are saved twice in the backup. What do you recommend, that the backup from the EDGE drive may be disabled, but then we risk if someone chooses a different folder that it will not be saved in case of a failure.Thank you

5
Vladan Kojanic
Byte
3 years ago
A
Byte
AjalByte
asked in Share Best Practices

increment backup without Block change Trackings-Oracle

oracle incremental backup is taking longer time to finish , upon the checking the event we got the event says to enable the block change tracking, we have some dependencies to enable it,is there any way to speed up the incremental backup or better to run full backup daily.  

2
T
Vaulter
8 months ago
EricF
Vaulter
EricFVaulter
asked in Share Best Practices

Dashboard Health report is showing critical Database Index Fragmentation

 Status is green but critical alert on Health Dashboard for DB index frag suggesting dbmaint to be ran. Can anyone explain why it is showing 100% green but showing up as a critical alert in the health dashboard?

6
Ken_H
Byte
11 months ago
MFasulo
Vaulter
MFasuloVaulter
published in Share Best Practices

Microsoft Internet Explorer 11 deprecation in Feature Release 24

You may have heard or saw news that Microsoft will be deprecating Internet Explorer 11 to work with M365 apps and services on August 17th 2021, and full deprecation is slated to occur in 2022, due to the changes in web standards and availability of modernized IE/Edge browser.   With this announcement we have decided to also deprecate support for Internet Explorer 11, and focus development/testing efforts on modernized browsers that take advantage of and accelerate many of the technologies that go into our Commvault Command Center.   Leveraging Internet Explorer 11 in FR24+ may provide a degraded experience, so we recommend modern versions of Edge, Chrome, Firefox, and Safari when accessing Commvault Command Center and web console.  As we continue to evolve Commvault Command Center and pack it full of technology to enhance the user experience, speed, and load times, leveraging the recommended modern browsers will ensure the best possible experience.  You can always find a list of suppor

2260
MFasulo
Vaulter
2 years ago
S
Byte
ShrikantYeoleByte
posted in Share Best Practices

GCP CROSS REGION/ZONE BACKUP RETORES USING MULTI-NIC MEDIA AGENT

 Introduction As a part of backup infrastructure implementation, using GCP (Google Cloud Platform) shared VPC’s (Virtual Private Cloud) to come up with multi-NIC media agent setup for CommVault infrastructure. This opened doors to backup data from one tier and restore the same across another tier. This has reduced the overall time and cost to migrate data to a separate  client over the GCP network. It also ensured that there is network isolation between production and non-production tiers as no additional firewall ports had to be opened to transfer the backups.Media agent in GCP with two VPC’sBelow is the screenshot from GCP console which shows Commvault media agent has two NIC’s associated with different subnets from two separate shared VPC’s.Restore using Commvault multi-NIC media agentBelow is a high level diagram showing the refresh between production and non-production tiers (segregated across VPC’s) by using Multi-NIC media agent. Media agent will read data from storage bucket by

2
R
Bit
1 year ago
J
Byte
JoergByte
asked in Share Best Practices

Linux staging Commserve DB:admin password not resetted

We need to stage our customers databases. On CS on windows we use CSrecovery assistant and it it is easy. Staging A Commserve on Linux database I tried the document:https://documentation.commvault.com/2022e/expert/142005_staging_commserve_database_on_another_commserve_linux_host.htmlThe staging works as described with one exception, admin password was not resetted. That means I cannot open commcell consoleCSrecoveryassistant.log shows “skipping admin password update as per registry hook”I setup a standard commserve installation on Linux with no modification in registryWhat am I doing wrong.Can you help? 

8
Mike Struening
Vaulter
1 year ago
E
Byte
Eduardo BragaByte
asked in Share Best Practices

Read-only Snapshots vs ransomware attacks

Is there anyone who would care to speak about (some pros and cons) using Snapshots to preserve Disk Library Mount Paths’s content? Our Storage System provide Snapshots that are read-only—they can’t be altered, overwritten, or deleted directly from Media Agent Servers. We are evaluating the possibility of creating a recovery point every 12 hours using Snapshots as an additional action beyond those described on the following pages.  Mount Paths are essentially File Systems exported via NFS from Storage Systems that don’t support WORM.

1
Damian Andre
Vaulter
2 years ago
T
Vaulter
Takanori KikumotoVaulter
posted in Share Best Practices

HANA Logcommandline backup errors at single glance

SAP HANA Logcommandline Backup is invoked from HANA side (HANA Studio configuration), it automatically converted to Commvault backup jobs and normally there's nothing we should do, running every 15 minutes by default per HANA's setting.But this job is slightly different from the other "normal" jobs, when any interim errors, like disconnection of networks, shortage of Commvault resources (typically # of streams on libraries or strage policy copy level), the job would fail.As mentioned above, this job would repeat every 15 minutes (by default), so any failure would be recovered quickly so typically end user won't lose any of data. But sometimes there's another issues might be at CS/MA side, hard to keep watching even setting up alerts, job monitoring, etc. This is to list up all failure reasons from CSDB quickly (for a Japanese customer), if any suspicious errors identified you can dig into the specific job for detailed research:use CommServSET TRANSACTION ISOLATION LEVEL READ UNCOMMITTE

1
Mike Struening
Vaulter
1 year ago
K
keerthi
asked in Share Best Practices

How to propose new Commvault license to customers?

Commvault new licensing model very straight forward, but when we compare with earlier version its very flexible to match customer requirement. New license good for some one using hypervisor environment and if they planning to move cloud. But this new licensing model not suitable for onprem setup like they are using physical servers and are they have to backup separate NAS server etc….because its very costly backup solution.

2
S
Vaulter
2 years ago
C
Byte
CVadmin02Byte
asked in Share Best Practices

Upgrade FR24 to FR28

Hello We are planning an Commvault upgrade from FR11.24.xx to FR11.28.5X. We still have a lot of 2012 servers and SQL2012 servers. Wat would be better? Let the agent on win 2012 on FR11.24.9x,  or upgrade the clients to 11.26.xx.Commvault 11.26.xx is the last Commvault version that supports Windwos 2012 and SQL2012.  If we use additional setting we could upgrade the client to FR11.26.xx  Thanks in advance!

4
Jos Meijer
Commvault Certified Expert
1 year ago
A
Byte
AjalByte
asked in Share Best Practices

Chaning media agent , and adding Tape library

we have done a hardware refresh , and planned to keep the old MA and Library unitl the retention period ,we have our tape library connected to Old Media agent and aux copies are configured on it,  i would like to know the best approach to move the tape library to new MA all the current job to tape library are finished, can anyone help me with stepsputt media agent to mainantance modereconnect tape library to new MAscan the library using new MAthat is enough ? 

10
S
Vaulter
8 months ago
S
Bit
SujBit
asked in Share Best Practices

S3 Bucket task failing for the CloudApps job

Hi, I am still learning about commVault and I am trying to fix an issue with a Commvault > CloudApps job which have three buckets as Subclient. Two S3 buckets are backing up ok and the other one getting errors in the specific job history some times [82:129] and some times [19:583] Description: Another backup is running for client [Custom_AWS_S3], iDataAgent [Cloud Apps], Backup Set [defaultBackupSet], Subclient. I don’t know its anything to do with the credentials used for the S3_EU region but the client readiness checks saying “ready”. I am still struggling to find why two buckets backing up using the same IAM credentials? So why just one bucket backup task is failing for the job. Please give me some insight into it. ThanksSuj 

1
Mike Struening
Vaulter
1 year ago
A
Byte
Austin ParkerByte
asked in Share Best Practices

Upgrading (not in-place) existing 2012 environment to 2019

Hi all-I have two commcells (primary and disaster recovery) and 4 media agents (2 primary, 2 DR), al running Windows 2012.  I will be spinning up a new 2019 environment that I plan to run in parallel until I have everything running on 2019 with no issues.  Question: is this the best solution?  I’ve seen a couple of nicely detailed posts here about in-place upgrades but since I am also setting up new media agents in both locations, I figure I’d just spin up a new 2019 server for the Commserve in both locations. Does anyone have any pointers or guide on how to do this in the least painful way possible?  I’ve been reading various kb articles as well, but I would love to hear from anyone who’s done this so I can get an idea of what’s ahead of me.  Thanks everyone.

4
A
Byte
1 year ago
P
Commvault Certified Expert
PatrikCommvault Certified Expert
asked in Share Best Practices

Recover a CSDB to a higher level version?

Hi guys, I’m planning an upgrade and move of an Commserver version 11.20 on Windows Server 2012 R2 to a new server on Windows 2019 installed with Commserve 11.28 2022E to get the MSSQL upgraded as well. I will use DR Assistant Tool as I usually do and as far as I can see in docs this should work according to this statement…“Verify that the destination CommServe host installed with the same (or higher) service pack and hotfix pack as the database that is available in the DR backup that you plan to restore.”  Has anyone done a similar upgrade/move between versions? Regards,Patrik 

10
C
2 months ago
A
Byte
AjalByte
asked in Share Best Practices

two factor authentication for domain users

I have enabled two factor authentication for commvault specific group in which both domain user and local user are member of , two factor authentication is not working for domain users , is there anyway to make it work 

4
A
Byte
4 months ago
M
Bit
MudasirBit
asked in Share Best Practices

Expanding Offline storage with new ISCSI disks

We have 9 Hyperscale Appliances and an offline NetApp NAS Storage. The offline storage is used on Mondays only for Aux copy and path on Hyperscalar Appliances are mounted using NFS.Now Offline storage library is 90% full and we are in process of expanding the storage. As per existing design NetApp NAS is mounted on all 9 HSs. The new storage is HP MSA SAN storage supporting ISCSI. We have allocated the new disks to HS using ISCSI and mounted them on all 9 HyperScalar Appliances as per existing design.I manually tested by creating a file on one of the HS and then tried to remount the mount path on other HS. While doing so the mount point showed corruption  and had to clean the FS. My concern is whether we have taken a right approach and there should to a change in design like adding an additional server to use NFS on 10G network. Recommendations are much appreciated. 

2
Zubair Ahmed Sharief
Vaulter
1 year ago
T
Vaulter
Tristan DaudeVaulter
published in Share Best Practices

How to protect critical applications in AWS and Microsoft Azure - Bringing availability and cost efficiency together

Commvault has worked intensively to extend IntelliSnap support to databases running in public clouds over the last V11 Service releases. This means, regardless if your Oracle, DB2, MS SQL Server or SAP HANA database workloads are running on-prem or in AWS or Microsoft Azure you can always enjoy values like low impact backups, snapshot copies, fast recoveries as well as rapid databases cloning.  For this, we leverage is AWS EBS snapshots and Managed Disk snapshots in Microsoft Azure. Support for SAP HANA on Azure Netapp Files has been added with FR 11.22. Some of you might be concerned about the cost of IntelliSnap in the cloud. One or more snaps per database and per day kept for 7 days can quickly generate a good amount of snapshot consumption. Both AWS and Microsoft Azure are billing snapshot consumption on a per GB basis.  Game over?  Not at all! The good news is that with FR 11.21 Commvault has introduced support for incremental snapshots for Microsoft Azure complementing the increm

1661
Mike Struening
Vaulter
3 years ago
L
Byte
lubimkomvoltByte
asked in Share Best Practices

HANA 2.0 cross client restore error 18:146 (backint *449)

Hey guys, we are trying to perform cross client restore of HANA DB. CV version on both clients is 11.28.102 and HANA installed on both is version 2. Destination pseudoclient has in HANA instance configured also source physical client (Modify instance propery → details → Hana Database instance contain both source and destination server). Both servers are on same network, connectivity was tested from both ends. Destination param file contain srcCrossClient and srcCrossSIDName values.  Could you kindly have a look on errors below and advise? Many thx.   Backup Stamp=[#NULL] quoted filename=["/usr/sap/AB1/SYS/global/hdb/backint/DB_T01/log_backup_0_0_0_0"] filename=[/usr/sap/AB1/SYS/global/hdb/backint/DB_T01/log_backup_0_0_0_0]Broken Pipe file=/usr/sap/AB2/SYS/global/hdb/backint/DB_S43/log_backup_0_0_0_0 writtenToPipe=67448 errno=32   --- Restore Failure   backint: ERROR: System error: /usr/sap/AB1/SYS/global/hdb/backint/DB_T01/log_backup_0_0_0_0, rc=32: Broken pipeFailed to Restore the fil

11
L
Byte
3 months ago
I
Byte
ITStorageEWLByte
posted in Share Best Practices

File Integrity Monitoring (FIM), commvault infrastructure.

Has anyone configured the FIM on the CV infrastructure ?Which paths/files have been included in the monitoring ?Thanks

1
Mike Struening
Vaulter
3 years ago
D
Bit
dstrangarityBit
posted in Share Best Practices

AUX copy to NetApp StorageGRID

We are working to configure our Commvault to push AUX copy data to StorageGRID as a longer term storage option.  Wondering if anyone out here has done the same if there are any gotchas or any commentary on the configuration/practice/etc.

1
Mike Struening
Vaulter
3 years ago
A
Byte
AjalByte
asked in Share Best Practices

enabling randsomeware protection

i saw the below note while enabling randsomware on hyperscal nodes  once you initialize and deploy the hyperscale , disk libraries are already mounted on media agents right ? also after rebooting the node we ran the sestatus command ,we can see permissible instead of enforcing is that okay ?

5
Arunkumar P
Vaulter
9 months ago
S
Vaulter
Shreyas AgnihotriVaulter
published in Share Best Practices

Are you interested in protecting Azure DevOps or GitHub?

Azure DevOps and GitHub backup support is currently in beta.  We would like to gather more customer and partner feedback on this functionality.  We also want to better understand your environments. If you, or anyone you know, are interested, please respond to or share this survey with them. Your feedback is greatly appreciated!  

1370
S
Vaulter
3 years ago
M
Byte
ManiDByte
asked in Share Best Practices

Secondary copy in to tape library

Dear Team,We have five data center and each DC deployed one media agent and taking backup through disk library. Out of five data center one is the main and another four are the branches. Now we are planning to deploy tape library for only secondary copy. Which is the best option to take tape backup? Taking secondary copy in the same data center. So, need to deploy tape library for each dc or will move all secondary copy to main dc in one of the disk library and then moving to tape copy. Need your support to implement the solution in Commvault.

4
M
Byte
7 months ago
Z
Byte
ZoltanByte
asked in Share Best Practices

Change Exchange Online with On-Prem AD to Exchange Online with Azure AD

Hello, When we deployed Exchange Online backup couple of years back, we still used On-Prem AD. Now AD Team is migrating more and more to Azure AD, including shared mailbox delegation groups.We used these groups to provide Commvault the list of users that should have access to the archives of shared mailboxes. Given that the delegation groups now only exist in Azure AD, would there be a way to eitherconvert Exchange Online with On-Prem AD to Exchange Online with Azure AD or work with the new Azure AD objects to delegate shared mailboxes in Commvault?Our current setup is:Exchange Online with On-Prem AD End User authentication using SAML (Azure AD) as primary means of authentication. We still keep the On-Prem AD Domain Identity Server, SAML is Associated with the AD Domain. Thank you,Zoltan

2
Z
Byte
5 months ago

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