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7442 Topics

Trish-Boulder County
Bit
Trish-Boulder CountyBit
asked in Self-Hosted Q&A

How to Transfer Owner of Commvault schedule policies

New to CV and found that the previous guru created schedule policies under two different user id instead of a generic id.  I’ve tried modifying but no joy.  There are several and I really do not want to recreate as that is open season for errors.  What method am I missing?

4
dude
Byte
3 years ago
A
Bit
AlbrownBit
asked in Virtualization and Containers

Static IP Address for VM LiveSync

We are using Livesync to replicate HyperV VMs into Azure. Once in Azure we are able to power up the VMs without issue, but we are wondering how other users are automating the task of setting a static IP both in the Azure Network settings, and in the Windows Server ipv4 settings. We have tried manually creating the network adapters in Azure, but you aren’t able to select the adapter in the livesync setup.

1
A
Vaulter
3 years ago
A
Byte
AviorByte
asked in Storage and Deduplication

Failed to fetch valid sas token

Hi all, i will try here, We have 2 MA in Azure that acts as proxy as well.. When we tried to backup VM from azure (to cloud storage) , if we configured MA 1 as proxy job completed, when we try to configure MA 2 as proxy its failed with "failed to fetch a valid sas token" error. Anyone had a clue what cause this error? Both MA with same OS, Disks, Permission, Version..No drops from FW  & Network settings are configured (client/CS) 

8
Mike Struening
Vaulter
2 years ago
Bart
Byte
BartByte
asked in Self-Hosted Q&A

SQL Management studio plugin

Someone using the SQL Management studio plugin in their environment? (https://documentation.commvault.com/commvault/v11/article?p=18302.htm)I’m asking because on our side that plugin is very slow. getting backup jobs/login takes minutes.Wondering if others have the same problem.

6
Bart
Byte
3 years ago
A
Byte
Abdul WajidByte
asked in Self-Hosted Q&A

Starting Incremental Backups for Selected VMs in a Subclient

Hello Everyone We run a frequent patching schedule and we are asked to make sure that we have latest backups available for those servers. These servers belong to multiple subclients and we are at the moment manually triggering the incremental backups for those subclients and this takes time as we have to initiate the backup of whole subclient even if only one VM is being patched out of those lets say 20 VMs.What is the best way to approach this without moving the VM out of the subclient.? Or is it possible to trigger incremental backups for selective VMs inside a subclient. We are at SP20. Thank You 

5
A
Byte
3 years ago
D
Byte
DimitriByte
asked in Developer Tools, Integration and Automation

API Call for client license consumption

Hi guys,is there a easy API call where I get the license consumption for a client?I found this API call:{{ServerUrl}}/Client/{{clientId}}/License But this gives me only the used license type / name e. g.:{    "licensesInfo": [        {            "platformType": 1,            "license": {                "licenseType": 1,                "appType": 33,                "licenseName": "Server File System - Windows File System"            }        },        {            "platformType": 1,            "license": {                "licenseType": 3,                "appType": 81,                "licenseName": "Application Class 1 - SQL Server"            }        }    ]} My goal is to get a output like: clientA is using 200gb of license “Server File System - Windows File System”and clientA is using 100gb of license “Application Class 1 - SQL Server”  

3
Damian Andre
Vaulter
3 years ago
Matthew M. Magbee
Byte
Matthew M. MagbeeSocial Yottabyte
posted in Storage and Deduplication

Using server 2008r2 as a media agent after FR22 .3 update

This is a conversation post after my initial post about FR22 .3 This is more of a findings topic/conversation .I had three older wk8r2 media agents ( now replaced) that experienced widespread issues after going to FR22 .3NOTE: none of these issues are/were recorded with Commvault as actual issues. The decision to replace/Migrate the OS was made at the 11th hour after working weeks on these issues.The basic application appears to work just fine with 2k8r2 fr22 .3 - Readiness, services running  ,can run jobs etc. The issue we were running into was consistent across all three. And the only 2k8r2 media agents in our environment's I knew it was an issue. Seemed too coincidental not to be.After the Fr22 .3 update- within 4 hours our jobs started experiencing all or some of the following  errors:Pipeline errorsMedia mount services device not readylibrary full.Even when attempting to select new snap mount hosts for jobs i was getting connection refused messages in the GXTail event logs.The mos

4
Matthew M. Magbee
Byte
3 years ago
E
Bit
ESTRATEC360Bit
asked in Self-Hosted Q&A

Bitbucket

Hi everyone! does anybody try to backup a bitbuket environment by Commvault by anyway? thanks!

4
Bill Katcher
Vaulter
1 year ago
D
Byte
drPhilByte
asked in Storage and Deduplication

Cloud storage https connection

Hi there, I have successfully added the cloud storage (S3 compatible). However, for the time being I am only able to set up connection based on http protocol. When I want to add a new cloud storage library using https there is the error message failed to do verification.To move further, I would like to utilize https protocol. I have self signed certificate from my netapp cloud storage S3 compatible - is it possible to allow using it since I dont have CA issued cert? Could Commvault be forced to use a self signed certificate? What I did try was to “Use this additional setting and set its value to 0 to skip the checking of the server's certificate claimed identity for the cloud libraries”, but it didnt help. Is it possible to check using of this settings? Do you have any suggestions for such situation? Thanks for you ideas.   

1
Damian Andre
Vaulter
3 years ago
B
Bit
BillBit
asked in Virtualization and Containers

Last access date vsa client

I know the VSA client, an our hypervisor is VMware, uses a snapshot to perform the backup. Does this process modify the “last access” date for the VM and or files? I know you can configure the File iData agent to track this but cannot find if the snapshot modifies this attribute. Thanks.

3
B
Bit
3 years ago
F
Byte
Farmer92Byte
posted in Storage and Deduplication

What type of storage array do you use?

We currently use IBM V5000 arrays for our Commvault backup target to land our deduped backups.  We are starting to review other options to see what other fast, cost effective options are out there.  I do prefer to use Fiber Channel connections, but open to options.   Since Commvault is really the brain in our scenario, the storage array does not really need any features, just good speed. What Vendor Storage arrays do you use?  Are you happy with it?  

31
S
Byte
8 months ago
Mohit Chordia
Byte
Mohit ChordiaByte
asked in Self-Hosted Q&A

Backup of MongoDB Instances with SSL Authentication

Team,Does anyone has configure backups for MongoDB instances with SSL configuration.I followed the documentation available at https://documentation.commvault.com/commvault/v11/article?p=133382.htm but this is not working. Regards,Mohit

7
Edd Rimmer
Vaulter
3 years ago
F
Byte
flokaiserByte
asked in Self-Hosted Q&A

Cannot add multiple Azure Apps to O365 App in Commvault

Hi,I have a problem if I want to add additional Azure Apps to my O365 Backup App in Commvault Command Center. The Process failes for all kinds of O365 Apps and I see this issue on Customer Site with FR20 and in my demo env with FR22.In the webserver.log I found following error:7688  14    01/28 08:19:18 ### TEST\kaiser CVWeSvc::CreateAzureAdApp - BEGIN 7688  14    01/28 08:19:18 ### TEST\kaiser CVWeSvc::CreateAzureAdApp - Save to client flag is set 7688  14    01/28 08:19:18 ### TEST\kaiser CVWeSvc::CreateAndSaveAzureAdApp - BEGIN 7688  14    01/28 08:19:18 ### TEST\kaiser CVWeSvc::CreateAndSaveAzureAdApp - Request Message - [<App_AzureAdAppCreationReq instanceId="24" opType="1" subClientId="180" isOneDriveV2="1" saveToClient="1" redirectUriForApp="https://commserve.test.viso/adminconsole" />] 7688  14    01/28 08:19:18 ### TEST\kaiser GetInstanceProperties - Processing POST request : ] Headers :[Content-Length=149].[Accept=application/json].[Accept-Encoding=gzip, deflate, br].[A

4
F
Byte
3 years ago
dude
Byte
dudeByte
asked in Self-Hosted Q&A

Kubernetes Backup Failing

Added a Kubernetes Cluster. The pods are discovered fine however during the backup I see the following on the vsbkp.log.Job goes pending and after a while it fails.4868  3940  01/27 13:37:18 JOB ID CKubsInfo::OpenVmdk() - Listing volume [qbc] failed with error [0xFFFFFFFF:{KubsApp::ListDir(1401)} + {KubsVol::ListDir(643)} + {KubsWS::ListDir(193)/ErrNo.-1.(Unknown error)-Exec failed with unhandled exception: set_fail_handler: 20: Invalid HTTP status.}]4868  3940  01/27 13:37:18 JOBID CKubsFSVolume::Close() - Closing Disk: [qbc] of VM [test-clst`StatefulSet`qbc`b5bf0bb6-a0fc-4123-ac68-9de3c3800807]Documentation is very shallow and not enough KBs around kubernetes. Ideas?

20
Mike Struening
Vaulter
2 years ago
S
Bit
Sunny48Bit
asked in Self-Hosted Q&A

Transferring Ownership of Commvault Report

How to transfer the ownership of Commvault report to other user so that they can edit it whenever needed. 

3
MFasulo
Vaulter
3 years ago
B
Byte
Barefoot1999Byte
asked in Self-Hosted Q&A

Air Gap Network Topology

Commvault has some white papers and even a Hands on Lab regarding Ransomware and using Air Gap as a layer of protection.  There are also YouTube videos on the subject.  There is no official Commvault documentation regarding the subject.  Is this Air Gap intended for companies with public facing servers to utilize a DMZ proxy to copy data and configurations inside a firewall?  Should this be used within a private network?

4
B
Byte
3 years ago
S
Byte
Sudharshan KumarByte
asked in Storage and Deduplication

Media Retirement

Hello Team,  Just thought to discuss with everyone, we have lots of medias thats turn into "Deprecated” moved to Retire Pool which are very less usage. When am looked the information in Media Properties shows below message,   When I could see Side information, shows ver less usage info : As per the default CommVault Media Hardware Maintenance shows as below,  Here my question is : Whether those medias mark as good and re-use for future its advisible? Can you someone clarifity from MM. @Christian Kubik 

6
Mike Struening
Vaulter
3 years ago
D
Byte
Dave SByte
asked in Self-Hosted Q&A

Automating restores for routine validation of library integrity

I am looking for a way to automatically perform a sample of VM restores on daily\weekly basis from the most current backups from them.  Long story short, I ran into a data integrity issue on one of my libraries and had no idea.  I.E.  VM Baselines were referencing a chunk on the library that did not exist.  Therefore, any restores that referenced that baseline kept failing.  I have my backups set to full instead of synthetic full which future backups never indicated a backup failure.  Since this incident, I would like to start routinely validating that VM restores actually work.  Plus this was on a CV Ransomware webinar slide earlier this month about validation😊.  It does not look like this can be done natively within Commcell.  Or can it?  It looks like the road to go down is the use of the Commvault PowerShell module and calling upon APIs.  Does anyone perform this kind of validation today?  How do you accomplish this?

5
MFasulo
Vaulter
3 years ago
J
Bit
Jay SonBit
asked in Storage and Deduplication

Aux copy error: may not be copied as we failed to get array controller Media Agent, make sure to set an array controller Media Agent for source Array, will be retried soon

In our CIFN environment, we would like to take snapvaults from our primary (snap copy), under our storage policy. WE are currently using Open Replication (not OCUM). Our initial (copy) snapshot works fine but aux copy (snapvaults) are not. Here is the message under the Progress tab when job initiates. Error: Data to Storage Policy [storage-xxx] Copy [snap_vault] may not be copied as we failed to get array controller Media Agent, make sure to set an array controller Media Agent for source Array, will be retried soon. Any ideas?

2
dude
Byte
3 years ago
neuwiesener
Byte
neuwiesenerByte
asked in Self-Hosted Q&A

Why is Download Center and Commvault Store not synchronized?

Hello CCIs there a reason why not all reports are listed in the commvault store? I was trying to download the file anomaly report from the store. However, this is not available there. I will have to download it from the download center (cloud.commvault.com). 

3
D
Vaulter
3 years ago
neuwiesener
Byte
neuwiesenerByte
asked in Self-Hosted Q&A

Automatic Tunneling and Encryption for Network Traffic

Hello CommunityIs this procedure https://documentation.commvault.com/commvault/v11/article?p=129268.htm equivalent to using a network topology (network gateway for instance so that the traffic is tunneled through a single port 8403) and enabling the checkbox “encrypt network traffic” on the network topologies dialog box? Also what should one observe in the network summary on the commcell level to verify that these settings “automatic tunneling and encryption for network traffic”  are in place? 

10
Damian Andre
Vaulter
3 years ago
E
Bit
EmmanuelTBit
asked in Self-Hosted Q&A

Export history Backup client VSA to a new client VSA "VMWARE"

Hello, my configuration : Detect configuration from Commserve : vsa client vmware  : vcenter1 OS : Windows Server 2012 R2 Indexing Version : V1 Virtual Server : Working behind Proxy MEDIA Check Readiness : Not Ok because OS Version isn't WindowsBackups scheduled tasks : working fineActual configuration : vcenter1 OS : LINUX VMWARE  An idea to update os version on Commserve client vcenter1 and keep backup history and configuration subclients  ? i try it this solution provide from Commvault : Clone Client Dataset https://documentation.commvault.com/commvault/v11/article?p=110180.htm But didn't work  Force to deploy a new vsa  client and reconfigure everything and also lose the unified backup history to receive checkreadiness status  OK ? 

5
E
Bit
3 years ago
R
Bit
RolandasBit
asked in Storage and Deduplication

Object storage vs File storage (S3 vs NFS)

Hi all, we are looking into our backup strategy and investigating few scenarios of backend storage. Right now we are considering object storage via S3 protocol and file storage (JBOD) over NFS protocol. The data which will be send there is on-prem filesystems, databases, VM’s etc. Total capacity - over 10 PB.Currently we tested some object storage over S3 protocol but we faced issues with data reclamation (garbage collection for expired objects taking way too long and capacity reclaimed wait time takes over month or few). Can you share your experience with back-end storage, what challenges you faced or how you solved my mentioned issues, also, what advantages you see comparing S3 & NFS protocols for backups. All feedback is very appreciated.Thanks! 

4
Mike Struening
Vaulter
3 years ago
U
Bit
Umesh YadavBit
asked in Self-Hosted Q&A

what type of backup user required for Nutanix backup.

what type of backup user required for Nutanix Backup. 

1
MichaelCapon
Vaulter
3 years ago
Patrick Dijkgraaf
Commvault Certified Expert
Patrick DijkgraafCommvault Certified Expert
asked in Self-Hosted Q&A

CV11FR20 SCOM Alerting issue

Hi guys, quick question: A few months ago I updated a customer environment to FR20. Recently we found that SCOM Alerting did not work anymore. After investigating we found that the GalaxySCOM.csv file contents looked complete different than it did before. After deleting that file, it got recreated and contents looked OK again. And SCOM Alerting was working again. Is this a known issue?

7
S
Vaulter
3 years ago

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