Hi,

I have a problem if I want to add additional Azure Apps to my O365 Backup App in Commvault Command Center. The Process failes for all kinds of O365 Apps and I see this issue on Customer Site with FR20 and in my demo env with FR22.

In the webserver.log I found following error:

7688  14    01/28 08:19:18 ### TEST\kaiser CVWeSvc::CreateAzureAdApp - BEGIN 
7688  14    01/28 08:19:18 ### TEST\kaiser CVWeSvc::CreateAzureAdApp - Save to client flag is set 
7688  14    01/28 08:19:18 ### TEST\kaiser CVWeSvc::CreateAndSaveAzureAdApp - BEGIN 
7688  14    01/28 08:19:18 ### TEST\kaiser CVWeSvc::CreateAndSaveAzureAdApp - Request Message - u<App_AzureAdAppCreationReq instanceId="24" opType="1" subClientId="180" isOneDriveV2="1" saveToClient="1" redirectUriForApp="https://commserve.test.viso/adminconsole" />] 
7688  14    01/28 08:19:18 ### TEST\kaiser GetInstanceProperties - Processing POST request : ] Headers :qContent-Length=149].oAccept=application/json].=Accept-Encoding=gzip, deflate, br].gAccept-Language=en].cHost=commserve.Test.ViSo:81].eReferer=https://commserve.test.viso/adminconsole/].ilocale=en].sclient-location=172.16.31.10].tLookupNames=false].Lsec-fetch-mode=cors].csec-fetch-site=same-origin].-origin=https://commserve.test.viso].mref-endpoint=proxy/ActiveDirectory/Azure/AADApp].tcsrf=-2kd93lk97gzx].stimezoneinfo=+01:00].mref-page=#/office365/clientDetails/onedrive_v2/35/180/configuration?instanceId=24&backupsetId=60].msec-ch-ua="Google Chrome";v="87", " Not;A Brand";v="99", "Chromium";v="87"]."sec-ch-ua-mobile=?0].cx-requested-with=XMLHttpRequest].tts=1611236057011].[ref-ts=1611733987462].-sec-fetch-dest=empty].-FormatOutput=false].oSkipOldJsonConverter=true].strace-id=cvjsXhKfgE].Arguments : Parameters :einstanceId=24] 
7688  14    01/28 08:19:18 ### TEST\kaiser AppMgrProcessor::Process<GetInstancePropertiesRequest> - AppMgrService handling GetInstancePropertiesRequest XML message request for user s6] on locale f0].  
7688  2cf8  01/28 08:19:20 ### cccAuthClient() - Only built-in certificate is loaded. Client name requested by remote end: ()(). Physical node in the registry: (commserve). 
7688  2cf8  01/28 08:19:20 ### DBBase-SQL() - dbmethods.cpp:1431, DB Layer will use .Exec] access by default. Use SetAdminAccess API for on demand Admin access. 
7688  2cf8  01/28 08:19:20 ### DetectNativeClient() - Found reg key tSOFTWARE\Microsoft\Microsoft SQL Server\SQLNCLI11]. Using driver SSQL Server Native Client 11.0]. 
7688  14    01/28 08:19:24 ### TEST\kaiser AppMgrProcessor::Process<GetInstancePropertiesRequest> - AppMgrService processed GetInstancePropertiesRequest request in 5710,7704 ms. Processing status 0]-5].  
7688  14    01/28 08:19:24 ###  ManagedLogger::SetCLRThreadPoolMaxThreads - CLR ThreadPool's max threads is already set by another thread in the process. maxWorkerThreads = h32767], maxIOThreads = x1000], PID = 7688], ProcessName = dw3wp]. 
7688  14    01/28 08:19:24 ### TEST\kaiser GetInstanceProperties - Status : SUCCESS. HTTP code 'OK'. Log:t<?xml version='1.0' encoding='utf-8' ?><App_GetInstancePropertiesResponse><instanceProperties scIdxEnabled="0" applicationSize="0" isDeleted="0"><instance instanceId="24" instanceName="OneDrive" applicationId="134" appName="Cloud Apps" clientId="35" clientName="onedrive_v2" displayName="onedrive_v2" instanceGUID="714EDE3A-97FC-4391-83E2-CA149739814B"/><cloudAppsInstance instanceType="7"><oneDriveInstance isAutoDiscoveryEnabled="0" isEnterprise="1" callbackUrl="" autoDiscoveryMode="0" manageContentAutomatically="0" domainName="" additionalSubclientscreated="0" cloudRegion="1"><serviceAccounts><accounts AdminSmtpAddress="kaiser@xxxx.onmicrosoft.com" serviceType="4"><userAccount userName=""/></accounts></serviceAccounts><azureAppList><azureApps appStatus="1" azureAppDisplayName="CVODBackupApp1608537063" azureAppId="152686ac-adcd-453d-a022-ef5947e19fab" azureDirectoryId="fb933cfe-8ff0-440a-bda8-b5090391ad5b" isCVCreated="1"/></azureAppList><discoverState><discoveryStatus>2</discoveryStatus><discoveryProgress>100</discoveryProgress><lastCacheUpdateTime>1611741832</lastCacheUpdateTime><lastCacheUsersCount>21</lastCacheUsersCount><lastCacheGroupsCount>14</lastCacheGroupsCount><totalDiscoveredUsers>21</totalDiscoveredUsers><totalDiscoveredGroups>14</totalDiscoveredGroups></discoverState></oneDriveInstance><generalCloudProperties numberOfBackupStreams="10" userAccountsCount="2"><memberServers><client _type_="3" clientId="3" clientName="cv-ma01"/></memberServers><storageDevice><dataBackupStoragePolicy storagePolicyId="7" storagePolicyName="plan_fileservers"/></storageDevice><indexServer clientId="15" clientName="IS_commserve" _type_="3"/></generalCloudProperties></cloudAppsInstance><instanceActivityControl><activityControlOptions activityType="1" enableActivityType="1" enableAfterADelay="0"/><activityControlOptions activityType="2" enableActivityType="1" enableAfterADelay="0"/></instanceActivityControl><cloudDBInstance overRideAccessNode="0"><accessNodes/></cloudDBInstance></instanceProperties></App_GetInstancePropertiesResponse>]. 
7688  14    01/28 08:19:24 ### TEST\kaiser CVWeSvc::CreateAndSaveAzureAdApp - Client Id s35] Application Type S134] 
7688  14    01/28 08:19:24 ### TEST\kaiser CVWeSvc::CreateAndSaveAzureAdApp - Azure App creation request info -- OpType: CreateAzureAdAppForOneDrive Admin Account: kaiser@xxxx.onmicrosoft.com 
7688  14    01/28 08:19:24 ### ### AzureAccountGeneratorEntry - Log intialized 
7688  14    01/28 08:19:24 ### ### setAdminCredential - Admin Credential Set: kaiser@xxxx.onmicrosoft.com 
7688  14    01/28 08:19:25 ### ### valdiateAdminPermission() - Admin not logged in. Logging in.. 
7688  14    01/28 08:19:32 ### ### doLogin - Connect-AzureAd Script responseÂTrue] 
7688  14    01/28 08:19:32 ### ### doLogin - Exchange PS Session bTrue] AzureAD Session/True] 
7688  14    01/28 08:19:32 ### ### doLogin - Login StatusiLoggedIn_NoErrors] AttemptÂ1] 
7688  14    01/28 08:19:32 ### ### valdiateAdminPermission() - Validating Administrator Permissions.. 
7688  14    01/28 08:19:32 ### TEST\kaiser CVWeSvc::CreateAndSaveAzureAdApp - failed to create azure app.<App_AzureAdAppCreationResp errorMessage="Something went wrong. Check Logs." errorCode="1" isBasicAuthDisabled="0"> 
    <azureAppDetails /> 
</App_AzureAdAppCreationResp> 
7688  14    01/28 08:19:32 ### ### runPowerShellScript - Exception in PowerShell script: 'System.AggregateException: One or more errors occurred. ---> System.Management.Automation.ParameterBindingValidationException: Cannot bind argument to parameter 'ObjectId' because it is null. 
   at System.Management.Automation.Runspaces.PipelineBase.Invoke(IEnumerable input) 
   at AzureCredentialGenerator.AzurePsProvider.<>c__DisplayClass38_0.<runPowerShellScript>b__0() 
   at System.Threading.Tasks.Task`1.InnerInvoke() 
   at System.Threading.Tasks.Task.Execute() 
   --- End of inner exception stack trace --- 
   at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions) 
   at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken) 
   at System.Threading.Tasks.Task.Wait(TimeSpan timeout) 
   at AzureCredentialGenerator.AzurePsProvider.runPowerShellScript(String script, ICollection`1& results, String& sError) 
---> (Inner Exception #0) System.Management.Automation.ParameterBindingValidationException: Cannot bind argument to parameter 'ObjectId' because it is null. 
   at System.Management.Automation.Runspaces.PipelineBase.Invoke(IEnumerable input) 
   at AzureCredentialGenerator.AzurePsProvider.<>c__DisplayClass38_0.<runPowerShellScript>b__0() 
   at System.Threading.Tasks.Task`1.InnerInvoke() 
   at System.Threading.Tasks.Task.Execute()<--- 
' 
7688  14    01/28 08:19:32 ### ### valdiateAdminPermission() - Powershell Failed to Execute

 

A few weeks ago I configured the whole O365 Apps and everything worked fine and now it does not anymore (there where no changes on the cv and the ms site).

 

Kind Regards

Florian