VMware uses CBT to track and backup recent changes. https://documentation.commvault.com/commvault/v11_sp20/article?p=32270.htm
When this error occurred, there should have been corresponding errors in the OS event viewer. “4600 18f0 02/09 00:42:54 4041670 CsSnapRequestor::AddVolumesToSnapshotSet() - Call m_vss->AddToSnapshotSet [FAILED, throwing CV exception] - Code = 0x8004230f, Description = VSS_E_UNEXPECTED_PROVIDER_ERROR”600 18f0 02/09 00:42:54 4041670 SHADOWSET::CShadowSet::CreateShadowSet(218) - Failed to create shadow, error=0x8004230F
Where is the source of the LDAP query that is being made to the DC with the AD ida installed on it?
You would need to reinstall the agent on the newly cloned machine. If the cloned machine is replacing the original, you can ‘edit’ the display\client\host names to match the new vm2 and all the settings\backups history would be saved. If you are running VSA backups, the cloned machine would have a new UUID so it would create a new machine in the GUI to represent it.
The command ‘vssadmin list providers’ should show what’s available. If another provider is set to be the defaults, you can force CommVault to call the windows provider using nUseVSSSoftwareProviderhttps://documentation.commvault.com/commvault/v11_sp20/article?p=18457.htm
Have you checked the copy precedence of the restore you are running to make sure it’s pointing to the other copy? https://documentation.commvault.com/commvault/v11_sp20/article?p=58197.htm
In the top right corner of the browse window there’s a down arrow. You can right click and export the results as a CSV.
I believe Amazon Immutable will be available in SP22https://www.commvault.com/resources/greater-ransomware-protection-with-data-isolation-and-air-gap-technologieshttps://documentation.commvault.com/11.22/expert/9251_configuring_worm_storage_mode_on_cloud_storage.html
So the first question I would have is which log is reporting the error. vdiscovery or vsbkp as this will tell us where the communication error is and what phase of the job.If the proxy is Windows machine, you can simulate the login by connecting to the vcenter using Internet Explorer (without /sdk) and try to login with those credentials.The log error example would be:####### CVMWareInfo::Connect() - Connecting to Url=[https://vcenter.example.com/sdk] User=[domain\user]The proxy needs access to the Vcenter on port 443 and all the ESX hosts on 902.https://documentation.commvault.com/commvault/v11_sp20/article?p=96273_2.htmIn an environment with firewalls, the vCenter, ESX servers, and Virtual Server Agent must be able to communicate with each other. To ensure that all components can communicate through the firewall, ensure that the ports for web services (default: 443) and TCP/IP (default: 902) are opened for bidirectional communication on each of these machines.
The port requirement is from VMware. 443 to the vcenter\esx and 902 to the esx host(s). https://documentation.commvault.com/commvault/v11_sp20/article?p=32026_1.htm
Each clustered object created in commvault should be assigned to a corresponding role on the cluster. A role would consist of a name, IP and disk resource.The qourum is backed up by the system state of the physical machines so that one can be skipped.
Do you have a limit set in the Media Management Configuration? Maximum number of parallel data transfer operations for deduplication engine Definition: Specifies the number of streams used by backups, auxiliary copy operation, and so on, to access the deduplication database. Default Value: 200 (Note: If CommServe is installed or upgraded from Commvault package earlier than SP2 release, then the default value will appear as 50.) Range: 0 to 600 Usage: The number of streams to DDB should not exceed the maximum range as it may degrade the performance. Note that, this parameter has precedence over the device streams specified on the Storage Policy properties. For example, if the storage policy is set to 100 device streams and this parameter is set to 50, then only 50 device streams will be used to access the DDB.
What is the secondary storage? Tape vs Mag make a difference on how you would want to handle extended retention options.
The Windows Proxy doesn’t have as many requirements as far as configuring it. It just needs to be 2012x64 or higher and can be designated as a proxy when the Virtual Server Agent is installed.System Requirements for Virtual Server Agent with VMware (commvault.com)The proxy needs to get to port 443 on the proxy and then 902 for the ESX hosts.
Job Summary report should have an option to list the failed files individually.
If the machine is virtual, couldn’t you just spin up a virtual machine to get the basic Windows install?
The proxy needs to get to port 443 on the vcenter and then 902 for the ESX hosts.
I believe this is correct. It looks like you are able to expand the system state, see the components and services and then restore them out of place.
Make sure you have the bAllowNewerCommServe additional setting on the CommServe as well. Can you try with this media kit instead? Installing Version 9 Windows Server 2000 Clients on a Version 11 CommCell Environment (commvault.com)
@Anthony.Hodges HF3533 should be SP21-HotFix-2386 SP22_SP22-HotFix-2395 and 23 looks like it’s ‘baked in’, not a specific hotfix.
Do you have a user defined with read\write access? The local user for the WinFS iDA won’t have access to another machine, so when you set the content to \\machine\share you need to set the user option as well.Typically you’re looking for a domain admin with read\write access. Like if you wanted to copy files off or create new when looking at the share from the machine doing the backup. Usually you want a media agent doing that kind of backup as it can turn around and write directly to storage without pushing access the network to another media agent to do that.
I only see a blackout window in play here. Do you know if the backup is stuck in the filescan or the backup phase? Typically a reboot would be associated to an issue with VSS being hung. Antivirus could be an issue here, you’ll want to make sure the CV processes are filtered out.Recommended Antivirus Exclusions for Windows (commvault.com)
Do you have a ticket number? I’m curious as to why you would only need to backup with ‘As User’ temporarily. Typically the local service on the client doesn’t have access rights to a share from anther machine.
I confirmed with the technician that since this is a UNC path the credentials are needed to access the share whenever the backup runs. The credentials are saved to be used, they only needed to be update if the password is changed or a different user needs to be configured. Should be good to go.
Is CVD reporting the request for ifind to launch on the client? Is the filescan log reporting anything in that timeframe?
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