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Self-Hosted Q&A

Ask and answer questions about your self-managed and on-prem software

  • 4,862 Topics
  • 21,085 Replies

4862 Topics

K
Bit
KAKBit
asked in Self-Hosted Q&A

The number of running synthetic full jobs has exceeded in Commvault .

The number of running synthetic full jobs has exceeded in Commvault.what is the exact issue,  can you some one suggest.  High Watermark Level is 500 

1
M
Vaulter
1 year ago
S
Byte
Sergio VByte
asked in Self-Hosted Q&A

1-touch for AIX question

Hi,I just have a quick question:What does this mean?“This feature is not supported when bootable partitions are on the disk arrays (snapable disk).”Does it mean that if LPARs boot from SAN, it is not supported and only booting from internal disks is supported? please advise. Thanks!Sergio

1
G
Vaulter
1 year ago
T
Byte
Thos GieskesByte
asked in Self-Hosted Q&A

when will you support outlook 2016 or later for access nodes?

as we know the documentation still states:Verify that the destination client has Microsoft Outlook 64-bit 2010 or 2013 installed.https://documentation.commvault.com/2022e/essential/110995_restoring_messages_to_pst_file_using_exchange_journaling.html (specifically what the current customer is asking about.) this version is going out of support in april 2023.https://learn.microsoft.com/en-us/lifecycle/announcements/office-2013-ends-support-one-year we have several customer look to release the version.but we do not have any answer as to when a newer version will be supported. kind regards, Thos Gieskes.

1
S
Vaulter
1 year ago
S
Commvault Certified Expert
SSchmidtCommvault Certified Expert
asked in Self-Hosted Q&A

SQL Log Backup

Hey All, one question regarding the SQL Log backup.  We had 2 SPs  SPDB → FullSPlog → translog We are running every 10 minuts log backups and every 15 minuts auxcopy. The split is needed because after the full db backup the auxcopy take a long time. That we have the logs in DC2 we splited that the auxcopy for both SPs can run at the same time.  No we have the problem when 1 DB is converded to diff that the Hole job will associated to the SPDB SP.  Exampel: Server 1: DB1 / Recovery modus FullDB2 / Recovery Modus SimpleDB3 / Recovery Modus Full When the Backup job started it goes to SPlog when the second dbs runs the hole job is rerouted to SPDB.  Is there any possibility to prevent ths ? Yes i can create an new subclient for all dbs with simple recovery modus… But what happend when the dba create a new one. 

1
S
Commvault Certified Expert
1 year ago
N
Vaulter
Nick MVaulter
asked in Self-Hosted Q&A

Protecting Cohesity shares with NAS agent over SMB

Curious, does anyone have cohesity setup as a file share. Using Commvault NAS agent to protect CIFS shares over SMB. What performance are you getting and or running into any issues. 

1
O
Vaulter
1 year ago
B
Byte
Bjorn MByte
asked in Self-Hosted Q&A

Is backup of Sharepoint Online "LegacyAuthProtocolsEnabled = False" possible ?

There are some plans for moving some on-prem sharepoint into Office 365, and because of this we’re looking at what options there are for backup of this.  One possible issue we’ve discovered is the following, that we would like an answer to:Can you backup sharepoint online were the tenant has “LegacyAuthProtocolsEnabled” set to False ? According to this information it seems to not be possible: Configuring SharePoint Agent for Office 365 (commvault.com) The default tenant setting for LegacyAuthProtocolsEnabled is true. Changing it to false will impact connectivity from Sharepoint Online Management Shell to the tenant. Also, the backup operation is not supported, if you change LegacyAuthProtocolsEnabled to false.  But according to this SharePoint Online (commvault.com) you can use both basic or modern authentication.AuthenticationYou can use either basic or modern authentication to access data for backups and restores.  

1
O
Vaulter
1 year ago
Jos Meijer
Commvault Certified Expert
Jos MeijerCommvault Certified Expert
asked in Self-Hosted Q&A

2022E / 11.28 FREL OVA deployment in perimeter network using Commvault Gateway

Hi All,Please note that if you deploy the FREL OVA for CV 11.28 / 2022E within a perimeter network using Commvault Gateway you will run into an issue which requires manual intervention.Setup:Deployment:During deployment you are asked to fill in this form:Where the Client, Commserve and account details are filled.As we are using a Commvault Gateway construction you configure Firewall options:Select checkbox for “Is CS behind a firewall” Fill in Option 3: Proxy client name, hostname and portNow the OVA is being deployed.When deployed we log in on the terminal and go to: /opt/commvault/Base/Here we see 2 files being populated with wrong information:FwConfig.txt FwConfig.txt.registermeIncorrect information from wizard:(In this situation I am using the default tunnel port 8403, if you have entered a different port then this port value will differ from my example)Resulting in a TCP connection directly to the Commserve with status SYNC_SENT as this address is not directly available within the

1
Onno van den Berg
Commvault Certified Expert
1 year ago
Y
yogesh.tech
posted in Self-Hosted Q&A

mdaemon email solution

I have one customer using mdaemon email solution which is hosted & managed by a cloud provider.He needs to have a backup of all his incoming & Outgoing emails.Does Commvault/metallic support Mdaemon archival? 

1
S
Vaulter
1 year ago
S
Bit
SE_WINDOWSBit
asked in Self-Hosted Q&A

Start backup when log at log destination is ...% (Oracle on UNIX)

Hi,How does CommVault calculate the free space in a log destination? (Oracle on UNIX)Don't understand because the ARCH directory can be a subdirectory in a file-system   

1
C
Vaulter
1 year ago
H
Bit
HK0608Bit
asked in Self-Hosted Q&A

Dynamic 365 backup

Hi ,Any leads or reference to backup dynamic 365 with Commvault ? environment - Commvault Complete thanks

1
S
Vaulter
1 year ago
J
Byte
J_RByte
asked in Self-Hosted Q&A

Safe to remove old eol microsoft.net core 2.* After upgrading cs server to sp 11.24?

Hi our security team are complaining about microsoft.net core 2* eol installed on our cs server.We have now upgraded our cs environment to sp11.24 which should switch over to microsoft.net core 3*. So what i wonder is if its safe to uninstall the old microsoft.net 2* versions?

1
Damian Andre
Vaulter
1 year ago
Mohamed Ramadan
Mohamed Ramadan
asked in Self-Hosted Q&A

Squirrel Mail server

Is it possible to backup an open source mail server like SquirrelMail with Commvault?

1
Mike Struening
Vaulter
1 year ago
P
Bit
Pierre G.Bit
asked in Self-Hosted Q&A

Can't access Download copy software in command center

When I go to Manage \ system \ maintenance \ Downolad /copy software, I have this message: Any Idea ?

1
Mike Struening
Vaulter
1 year ago
Matthew M. Magbee
Byte
Matthew M. MagbeeSocial Yottabyte
asked in Self-Hosted Q&A

Failed to check snapshot (replay) details using [StorageCenter/ScReplay

Other jobs for this backup copy run -however this subclient errors on backup copy. The DSM entries are correct in the array manager. The discovery completes - but the mapping to host fails.I have chosen other nodes in the hyperscale cluster- other vm hosts for the mount process- etc . Other jobs are setup with same config and it works. Not sure what the difference isBlow away and rebuild subclient?

1
Mike Struening
Vaulter
1 year ago
T
Bit
tanBit
asked in Self-Hosted Q&A

PIPELAYER ERROR:waiting for pipeline buf.SndIDX [0/2]

HI, we having below error when we start the oracle client backup.  PIPELAYER ERROR:waiting for pipeline buf.SndIDX [0/2] 

1
R
Vaulter
1 year ago
E
Byte
elizabetaByte
asked in Self-Hosted Q&A

Push install iData agent to windows client from Comcell Console-error

Hello,I have problem with push install iData agent to windows client.. I get error„Description: Failed to install File System Core Package, the credentials entered may not have permission to use WMI on remote machine. Please check WMI configuration and user credentials.”I enabled this on clientReview Considerations for Client ComputersFor installations on Windows computers, you must configure the following settings: The Remote Registry service must be enabled and configured to automatically start during the computer startup. The Administrative Share must be enabled on the client. For installations on UNIX computers that reside in a PowerBroker™ environment, you must configure the settings described in Configuring PowerBroker Environments for Installations Using the CommCell Console. For installations on EDC Discovered clients or virtual machines, you must configure the CommCell Browser to display these type of clients by completing the following steps: From the CommCell Console ribbo

1
Aplynx
Vaulter
1 year ago
K
Byte
Kim AndreByte
asked in Self-Hosted Q&A

Best way to backup a big exchange online enviorment

A customer has almost 9000 mailboxes. What is the best way for me to back them up? To go by de default all mailboxes way works but at the same time it takes quite a while. I have configured 5 apps and 10 streams. Would we get to the finishline faster if we have the customer to greate different ad groups containing mailboxes from a to z ?

1
S
Vaulter
1 year ago
G
Byte
gary mcneelyByte
asked in Self-Hosted Q&A

Server Message Block signing

Question about Please let us know if having Server Message Block signing enabled on a  media agent will have any effect on the media agent or backups of clients. https://learn.microsoft.com/en-US/troubleshoot/windows-server/networking/overview-server-message-block-signing  

1
C
Vaulter
1 year ago
downhill
Byte
downhillByte
asked in Self-Hosted Q&A

Separating IIS for multiple CommCells, requirements

Planning/doing a HW and OS refresh for all CS’s. Best practice for security is to separate IIS from the CommServe if reading latest recommendations correctly. Does the Webserver require an instance of it installed for every CommCell it talks to?I read this thread on the topic but it doesn’t seem to speak to multi-instances.Also, referring to this webserver requirements page, I thought the concept of security was to separate the DB from IIS. That page infers that the DB must be installed on the Webserver???Can you guys clarify A) whether splitting IIS off requires MSSQL locally and B) multi-CommCell’s require separate webserver instances or VMs? thanks!

1
L
Vaulter
1 year ago
Y
Byte
YolandaByte
asked in Self-Hosted Q&A

How to find out from ComCell who disabled a backup?

Hello All, I hope your day is going well. I am have am troubleshooting a Synthetic backup failure from the weekend.  I noticed that the filesystem backup failed because it it disabled.  How do I fine out the person who disabled the file system backup from the CommCell? Thank you. 

1
Aplynx
Vaulter
1 year ago
A
Bit
AbdulWajidBit
asked in Self-Hosted Q&A

Auto Shutdown VSA Proxies

Hello Team, We are trying to find a way to shutdown the VSA proxies once the backups for our Azure VMs are over. Is there a workflow or feature within Commvault that we can use to achieve that. We dont want to use the Proxy on demand which is deployed from Marketplace. We are trying to see if there is a way to achieve this for the custom proxies that are built using our own approve OS images. ThanksAbdul 

1
MFasulo
Vaulter
1 year ago
A
Byte
ak2Byte
asked in Self-Hosted Q&A

MS SQL NetApp IntelliSnap LUN Layout

Hi Community,are there any recommendations regarding the NetApp storage LUN layout for a MS SQL Server?I have not found anything in the documentation.I would implement following layout:Disk1: VMDK - OSDisk2: NetApp LUN - SQL User DB / System DBDisk3: NetApp LUN - SQL LogsOr would you separate User DB and System DB?Thanks for your feedback!best regards,Andreas

1
S
Vaulter
1 year ago
J
Byte
Jean-PaulByte
asked in Self-Hosted Q&A

Separating the CommServe from a CommServe-MediaAgent Computer

Hello,CommServe-MediaAgent Computer. I only need to remove the CommServe server, and the MediaAgent will remain on the server.I found this article, but it involves moving MediaAgent to another server.https://documentation.commvault.com/2022e/expert/4792_separating_commserve_from_commserve_mediaagent_computer.htmlThe only thing I need is a new Commserve server. Thanks, 

1
S
Vaulter
1 year ago
T
Byte
tigger2Byte
asked in Self-Hosted Q&A

Can you run a Synthetic full and get all incrementals rolled up into it when the subclients host (or DB) no longer exists?

I hope I’m not asking an obvious question ...Scenario:Let's say we’re running Synthetic fulls on the weekend, incrementals daily/hourly on a Windows server that has Filesystem+MSSQL backups.  Suddenly (and without warning) on a Friday evening, the server is decommissioned by the owner (maybe it was thrown into a volcano, so it cannot be turned on for a final backup). We have incrementals all week for the server, but no recent last full to back up to tape.Is there a way (or any gotchas, or special settings to properly do this) to roll all these incrementals up into  Synthetic full jobs (for each subclient) if the underlying server (and CommVault client installation on that server) no longer exists? Isn’t a Synthetic full basically just a rollup of the incrementals already in commvault and in theory we shouldn’t need the client or server to exist to roll them up into a Syn full?

1
MFasulo
Vaulter
1 year ago
S
Byte
Sergio VByte
asked in Self-Hosted Q&A

COMMCELL SEPARATION OPTIONS

Hello all,I would like to discuss the different options for a CommCell separation:our customer is divided into different business units. Their licenses are currently installed in shared environments (commcell, mediaagents, disk and tape libraries, all shared). NOTE: deduplication is not used and would be enabled after the migration.Each business unit must now have an independent commcell.  So my first option would be asking Commvault to separate the licenses by business unit, perform a fresh install for each new commcell, and configure their respective clients. But old backup data (especially from tape) would remain at the original Commcell, which i must not depend on. Question:How could I move old backup data from the original CommCell to the new ones. This is moving some backup data to a new comcell, some other backup data to another new commcell and so on.Second option would be performing the Commcell MIgration process. From my understanding, this would move the clients i pick to a

1
Mike Struening
Vaulter
1 year ago

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