Solved

Commserve Livesync setup

2 years ago
April 12, 2022
9 replies
1194 views

Anand K
Byte
10 replies

Hello Team,

I am planning to install Commserve using Livesync feature.

Just want make sure, can I use floating commserve name in big environment like 500 to 600 clients.

Is it any best method to use commserve livesync implementation, please share it.

Regards,

Anand

Best answer by Jos Meijer

I personally would not use a floating hostname, my advise is to use fixed hostnames with a pseudoclient construction. This can be done by setting up:

At lease 4 servers (win2019 and non-domain joined is preferred):
- Active commserve, example:
  - Hostname: server1.dns.suffix
- Passive commserve
  - Hostname: server2.dns.suffix
- Webserver
  - Hostname: server3.dns.suffix
- Media Agent with diskspace for disklibrary
  - Hostname: server4.dns.suffix

Install the active commserve with the failover package, do not install the webserver package
- For the commserve (instance001) use:
  - A generic commserve client name such as “commserve”
  - Hostname: server1.dns.suffix
    
    A generic commserve client name is preferred because in case of an fail over your commserve client name will not change at any time, only the hostname will.
    So if you install with for example with differentiating client names in mind, such as active-cs and passive-cs and a fail over occurs you will possibly have a commserve client name for server A whilst the commserve is active on server B which can be confusing.
- For the Fail Over instance (instance002) use:
  - A specific client name such as “server1-lifesync”
  - Hostname: server1.dns.suffix

Configure the basics, a media agent (server4.dns.suffix) and a storage pool so you will have the dependencies in place:
- DR storage policy, and
- A disktarget to backup your lifesync sql data
Install the passive commserve with the failover package, do not install the webserver package
- For the commserve (instance001) use:
  - The same generic commserve client name as before: “commserve”.
  - Hostname: server2.dns.suffix
- For the Fail Over instance (instance002) use:
  - A specific client name such as “server2-lifesync”
  - Hostname: server2.dns.suffix
Activate the livesync config via the java gui → control panel → CommServe LiveSync
Apply the default settings.

Install the webserver:
- Give a client name, “server3” or ”server3.dns.suffix” or ”webserver”, whatever you prefer.
- Hostname: server3.dns.suffix

With this setup, your clients will connect to the proxy instances (instance002 installations) and will be redirected to the active commserve at all times without:

Ever have to change a dns record, and
Have a generic commserve client name, as this now functions like a cluster resource and does not need a server specific name to confuse people as described earlier, and
Works rocksolid, and
Will prevent issues regarding broken user sessions to the webserver, if you install the webserver on the commserve you will have this issue.

In order to use this setup there are additional changes to be made on registry and SQL level to make this work. These changes will allow SQL communication between the webserver and commserver to be performed via the commvault tunnel by using a third party port mapping. is it worth the hassle? Spoiler alert yes it is never had problems this way. This solution has been tested extensively and discussed with cv support & development.

If your interested let me know so I can provide the needed registry/sql steps (need to translate them).

View original

Did this answer your question?

If you have a question or comment, please create a topic

+17

Jos Meijer
Commvault Certified Expert
638 replies
Answer
2 years ago
April 13, 2022

I personally would not use a floating hostname, my advise is to use fixed hostnames with a pseudoclient construction. This can be done by setting up:

At lease 4 servers (win2019 and non-domain joined is preferred):
- Active commserve, example:
  - Hostname: server1.dns.suffix
- Passive commserve
  - Hostname: server2.dns.suffix
- Webserver
  - Hostname: server3.dns.suffix
- Media Agent with diskspace for disklibrary
  - Hostname: server4.dns.suffix

Install the active commserve with the failover package, do not install the webserver package
- For the commserve (instance001) use:
  - A generic commserve client name such as “commserve”
  - Hostname: server1.dns.suffix
    
    A generic commserve client name is preferred because in case of an fail over your commserve client name will not change at any time, only the hostname will.
    So if you install with for example with differentiating client names in mind, such as active-cs and passive-cs and a fail over occurs you will possibly have a commserve client name for server A whilst the commserve is active on server B which can be confusing.
- For the Fail Over instance (instance002) use:
  - A specific client name such as “server1-lifesync”
  - Hostname: server1.dns.suffix

Configure the basics, a media agent (server4.dns.suffix) and a storage pool so you will have the dependencies in place:
- DR storage policy, and
- A disktarget to backup your lifesync sql data
Install the passive commserve with the failover package, do not install the webserver package
- For the commserve (instance001) use:
  - The same generic commserve client name as before: “commserve”.
  - Hostname: server2.dns.suffix
- For the Fail Over instance (instance002) use:
  - A specific client name such as “server2-lifesync”
  - Hostname: server2.dns.suffix
Activate the livesync config via the java gui → control panel → CommServe LiveSync
Apply the default settings.

Install the webserver:
- Give a client name, “server3” or ”server3.dns.suffix” or ”webserver”, whatever you prefer.
- Hostname: server3.dns.suffix

With this setup, your clients will connect to the proxy instances (instance002 installations) and will be redirected to the active commserve at all times without:

Ever have to change a dns record, and
Have a generic commserve client name, as this now functions like a cluster resource and does not need a server specific name to confuse people as described earlier, and
Works rocksolid, and
Will prevent issues regarding broken user sessions to the webserver, if you install the webserver on the commserve you will have this issue.

If your interested let me know so I can provide the needed registry/sql steps (need to translate them).

Sean Crifasi
Vaulter
98 replies
2 years ago
April 13, 2022

Hi @Anand K

Great writeup by @Jos Meijer! thank you for taking the time to respond here!

I don’t have much to add to that at this time, but let us know if you have any questions!

Sebbo
Byte
16 replies
2 years ago
April 13, 2022

Jos Meijer wrote:

I personally would not use a floating hostname, my advise is to use fixed hostnames with a pseudoclient construction. This can be done by setting up:

At lease 4 servers (win2019 and non-domain joined is preferred):
- Active commserve, example:
  - Hostname: server1.dns.suffix
- Passive commserve
  - Hostname: server2.dns.suffix
- Webserver
  - Hostname: server3.dns.suffix
- Media Agent with diskspace for disklibrary
  - Hostname: server4.dns.suffix

Install the active commserve with the failover package, do not install the webserver package
- For the commserve (instance001) use:
  - A generic commserve client name such as “commserve”
  - Hostname: server1.dns.suffix
    
    A generic commserve client name is preferred because in case of an fail over your commserve client name will not change at any time, only the hostname will.
    So if you install with for example with differentiating client names in mind, such as active-cs and passive-cs and a fail over occurs you will possibly have a commserve client name for server A whilst the commserve is active on server B which can be confusing.
- For the Fail Over instance (instance002) use:
  - A specific client name such as “server1-lifesync”
  - Hostname: server1.dns.suffix

Configure the basics, a media agent (server4.dns.suffix) and a storage pool so you will have the dependencies in place:
- DR storage policy, and
- A disktarget to backup your lifesync sql data
Install the passive commserve with the failover package, do not install the webserver package
- For the commserve (instance001) use:
  - The same generic commserve client name as before: “commserve”.
  - Hostname: server2.dns.suffix
- For the Fail Over instance (instance002) use:
  - A specific client name such as “server2-lifesync”
  - Hostname: server2.dns.suffix
Activate the livesync config via the java gui → control panel → CommServe LiveSync
Apply the default settings.

Install the webserver:
- Give a client name, “server3” or ”server3.dns.suffix” or ”webserver”, whatever you prefer.
- Hostname: server3.dns.suffix

With this setup, your clients will connect to the proxy instances (instance002 installations) and will be redirected to the active commserve at all times without:

Ever have to change a dns record, and
Have a generic commserve client name, as this now functions like a cluster resource and does not need a server specific name to confuse people as described earlier, and
Works rocksolid, and
Will prevent issues regarding broken user sessions to the webserver, if you install the webserver on the commserve you will have this issue.

If your interested let me know so I can provide the needed registry/sql steps (need to translate them).

@Jos Meijer thanks for the proposal. Lets assume following

DC1 Active commserve, example:
- Hostname: server1.dns.suffix
DC2 Passive commserve
- Hostname: server2.dns.suffix
DC1 Webserver
- Hostname: server3.dns.suffix
DC1&DC2 Media Agent with diskspace for disklibrary
- Hostname: server4.dns.suffix

how would you recommend the setup then in case a DC goes down.

Thanks

+17

Jos Meijer
Commvault Certified Expert
638 replies
2 years ago
April 13, 2022

Hi @Sebbo

Partially you have defined this already as you have divided your Commserve's and Media Agents over the DC's.

Regarding the webserver you can create high availability by:

Installing an additional webserver in DC2 and use a load balancer with sticky session capabilities, or
Have the webserver as a VM on for example VMware with High-Availability enabled, or
Install the webserver on a Windows Failover Cluster with node 1 in DC1 and node 2 in DC2, or
Install a webserver in each DC and adjust the URL manually depending on the DC availability

I hope I answered your question, if not let me know 😀

Yuggyuy
Byte
25 replies
2 years ago
May 6, 2022

Hello.

I’m following this with interest as we are looking to do this.

I have a question if you don’t mind. Can you confirm what the clients connect to if it’s not the commserv name?

Thanks

+17

Jos Meijer
Commvault Certified Expert
638 replies
2 years ago
May 6, 2022

@Yuggyuy the clients will connect to the hostname/ip address of instance002 installations of both the active and the passive commserve's and will automatically redirect towards the active commserve 🙂

+17

christopherlecky
Byte
426 replies
2 years ago
May 6, 2022

Excellent answer

I blame auto-correct for all misspellings, grammatical errors, and half-baked opinions.

Yuggyuy
Byte
25 replies
2 years ago
May 13, 2022

Jos Meijer wrote:

Thank you.

Would you be willing to send me the registry/sql settings you mentioned, and any other useful info?

Thanks.

+17

Jos Meijer
Commvault Certified Expert
638 replies
2 years ago
May 17, 2022

Hi @Yuggyuy

Sorry for the delay, busy days currently..

This post shows the steps needed:

Separating the WebServer from the CommServe

Let me know the result 😀

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

Cookie settings

We use 3 different kinds of cookies. You can choose which cookies you want to accept. We need basic cookies to make this site work, therefore these are the minimum you can select. Learn more about our cookies.

Basic
Functional

Normal
Functional + analytics

Complete
Functional + analytics + social media + embedded videos

Related topics

Is er een mb aanvuller van meer dan 1 GB?icon

1 GB buiten bundel = €150,- 😂icon

betalen voor teveel data terwijl ik mb aanvuller gekocht heb?icon

meer mbs in abonnement toevoegenicon

Extreem hoge kosten buiten bundelicon

Most helpful members this week

Sign up

Login to the community

Scanning file for viruses.

This file cannot be downloaded

Cookie policy

Cookie settings