Skip to main content
commvault.com commvault.com
Solved

Erro CDR

J
Bit
Forum|alt.badge.img+2

JobSvr Obj Failed to get extendedRetention info from JMJobCopyInfo for archGrpId

 

 

13580 c68   04/14 13:18:44 4488 CVBkpJobInfo::insertIntoDB Ignoring error returned from createJobCopyInfo for AppId [231] ApptypeId [84]
13580 c68   04/14 13:18:44 4488 JobSvr Obj Failed to get extendedRetention info from JMJobCopyInfo for archGrpId <0> Error <>
13580 c68   04/14 13:18:44 4488 Servant    [---- IMMEDIATE BACKUP REQUEST ----], taskid [369] Clnt[BPOBRTIAS136] AppType[Continuous Data Replicator][84] BkpSet[x.x.x.x.x] SubClnt[default] BkpLevel[Incremental][2]
13580 1cb4  04/14 13:18:44 4488 Scheduler  Failed to get the media agent.
13580 3524  04/14 13:18:45 4488 Scheduler  Phase [2-Backup] (0,0) started on [SRV.x.x.x.x] in [1] second(s) - cdrcontrol.exe -j 4488 -a 84 -r 110 -n 2:231  -jt 4488:2:1:0:51483  -f 0  -q 0  -s 0
13580 37f0  04/14 13:18:46 4488 Servant    Reg [Control] received. Client [BPOBRTIAS136] plattype = 4. Token [4488:2:1:0:51483]
13580 1cb4  04/14 13:19:15 #### ArMgrCS::getMediaAgentByAGC() - Failed because both copy and agroupNumber are invalid

Best answer by Mike Struening RETIRED

@Jose Ricardo , I’m going to mark this as closed but please do update the thread if you have time to work on it again.

View original
Did this answer your question?

11 replies

Mike Struening
Vaulter
Forum|alt.badge.img+23

Hi @Jose Ricardo , thanks for the post!

Can you check the properties of that subclient and ensure it has a Storage Policy associated?

https://www.linkedin.com/in/michael-struening
J
Bit
Forum|alt.badge.img+2
Thanks for replying me Mike,is associated in the default, in the Storage Policy tab

 

José Ricardo

Mike Struening
Vaulter
Forum|alt.badge.img+23

It was already associated to a Storage Policy or you just adjusted?

I see you marked it solved, but want to be sure!

https://www.linkedin.com/in/michael-struening
J
Bit
Forum|alt.badge.img+2
was already checked, the error still persists

 

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
Machine : BPOTSMIAS288
File    : JobManager.log
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

13580 c68   04/18 18:19:10 4544 CVBkpJobInfo::insertIntoDB Ignoring error returned from createJobCopyInfo for AppId [225] ApptypeId [84]
13580 c68   04/18 18:19:10 4544 JobSvr Obj Failed to get extendedRetention info from JMJobCopyInfo for archGrpId <0> Error <>
13580 c68   04/18 18:19:10 4544 Servant    [---- IMMEDIATE BACKUP REQUEST ----], taskid [394] Clnt[BPOTSMIAS084] AppType[Continuous Data Replicator][84] BkpSet[POLICY-ALUNO] SubClnt[default] BkpLevel[][1]
13580 1cb4  04/18 18:19:11 4544 Scheduler  Failed to get the media agent.
13580 3524  04/18 18:19:11 4544 Scheduler  Phase [2-Backup] (0,0) started on [BPOTSMIAS084] in [0] second(s) - cdrcontrol.exe -j 4544 -a 84 -r 107 -n 2:225  -jt 4544:2:1:0:45626  -f 1  -q 0  -s 0
13580 25a8  04/18 18:19:13 4544 Servant    Reg [Control] received. Client [BPOTSMIAS084] plattype = 4. Token [4544:2:1:0:45626]

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
Machine : BPOTSMIAS288
File    : Licensing.log
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

13580 c68   04/18 18:19:10 4544 Check license: appType [84] Name [Continuous Data Replicator] on client/library [25]- Valid
13580 c68   04/18 18:19:10 #### License - Type [196] Name [NetApp Snap Management]: Free permanent license available.
13580 c68   04/18 18:19:10 #### License - Type [196] Name [NetApp Snap Management]: available [1000000] used [0]
13580 c68   04/18 18:19:10 #### [1000000] perm license [NetApp Snap Management (196)] are issued

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
Machine : BPOTSMIAS084
File    : cdrcontrol.log
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

21755 54fb 04/18 18:19:13 4544 EvEvent::SetupConnectionWithCVD() - Loading library under Base32
21755 54fb 04/18 18:19:13 4544 EvEvent::SetupConnectionWithCVD() - Loading library under Base64
21755 54fb 04/18 18:19:13 4544 isCCSDbEnabled() - Use CCSDb Enabled [0] IsCloudLaptop [0] IsFSCoreLaptop [0]
21755 54fb 04/18 18:19:13 4544 CvClntCert::loadLib() - Successfully loaded /opt/commvault/Base/libCvClntCertImpl.so
21755 54fb 04/18 18:19:13 4544 Cvcl::init() - CVCL: Running in FIPS Mode
21755 54fb 04/18 18:19:13 4544 cdrcontrol() - Properties for repset 107 (POLICY-ALUNO):
21755 54fb 04/18 18:19:13 4544 cdrcontrol() -    Compression: OFF
21755 54fb 04/18 18:19:13 4544 cdrcontrol() -    Encryption:  OFF
21755 54fb 04/18 18:19:13 4544 cdrcontrol() -    CRC32:  OFF
21755 54fb 04/18 18:19:13 4544 cdrcontrol() -    Mode: DDR w/o Journaling
21755 54fb 04/18 18:19:13 4544 cdrcontrol() - Snapshot option is OFF => overriding WBA/DDR with SDR.
21755 54fb 04/18 18:19:13 4544 cdrcontrol() - Focus Client Name: BPOTSMIAS084
21755 54fb 04/18 18:19:13 4544 JM Client  CVBkpJobClient::init(): Initializing job object with token [4544:2:1:0:45626].
21755 54fb 04/18 18:19:13 4544 Init() - Initializing job control [token=4544:2:1:0:45626,cn=BPOTSMIAS084], serverName [BPOTSMIAS288], ControlFlag [1], Job Id [4544]
21755 54fb 04/18 18:19:13 4544 cdrcontrol() -    Optimize fulls with attribute checks: YES
21755 54fb 04/18 18:19:13 4544 cdrcontrol() -    Optimize fulls with MD5 checks: YES
21755 54fb 04/18 18:19:13 4544 cdrcontrol() -    Optimize incrementals with MD5 checks: YES
21755 54fb 04/18 18:19:13 4544 cdrcontrol() -    Compare source and dest after incremental: NO
21755 54fb 04/18 18:19:13 4544 FlrControlSDR::backup() - *** Starting FULL sync for pair 226 ***

J
Bit
Forum|alt.badge.img+2

Mike bom dia, poderia me ajudar tenho um caso aberto, 220414-523, fiz uma analise no log cvfwd, e me deparei com este erro,

7b2a 04/18 14:06:16 ######## ######## ERROR: cvfwd_process_tunnel_ports(): IPv4 port 8403 is in use. Will retry in 60 seconds.
31530 7b2a 04/18 14:06:16 ######## ######## Start listening to incoming messages.
31530 7b2a 04/18 14:06:16 ######## ######## Creating tracking tunnel toward CommServe (BPOBRTIAS136 => BPOTSMIAS288)
31530 7b2a 04/18 14:06:16 ######## ######## Initializing SSL subsystem
31530 7b2a 04/18 14:06:16 TN:00001 ######## Initialized new ON_DEMAND tunnel from "BPOBRTIAS136" to "BPOTSMIAS288" via (10.221.230.136, 10.221.242.188)
31530 7b2a 04/18 14:06:16 ######## ######## Reporting the client ONLINE
31530 7b2a 04/18 14:06:16 ######## ######## CS is ONLINE
31530 7b2a 04/18 14:06:46 ######## ######## Detected a change in IP configuration. Sending KEEP_ALIVEs through all tunnels.
31530 7b2a 04/18 14:06:46 ######## ######## Detected a change in IP configuration. Re-reading config files.
31530 7b2a 04/18 14:07:16 ######## ######## Service cvd got started
31530 7b2a 04/18 14:07:16 ######## ######## Service CvRepSvc got started
31530 7b2a 04/18 14:07:16 ######## ######## Reporting the client ONLINE
31530 7b2a 04/18 14:07:16 ######## ######## Trying to bind to tunnel ports again
31530 7b2a 04/18 14:07:16 ######## ######## Tunnel fd=11 bound to IPv4 port 8403.
31530 7b2a 04/18 14:08:35 TN:00002 ######## Initialized new DYNAMIC tunnel from "BPOBRTIAS136" to "BPOTSMIAS084" via (10.221.230.136, 10.221.242.86)
31530 7b2a 04/18 14:08:35 TN:00002 ######## ERROR: do_switch_client_class(): Unknown client ID 1
31530 7b2a 04/18 14:09:05 TN:00002 ######## ERROR: do_switch_client_class(): Unknown client ID 2
31530 7b2a 04/18 14:09:35 TN:00002 ######## ERROR: do_switch_client_class(): Unknown client ID 3
31530 7b2a 04/18 14:10:05 TN:00002 ######## ERROR: do_switch_client_class(): Unknown client ID 4
31530 7b2a 04/18 14:10:35 TN:00002 ######## ERROR: do_switch_client_class(): Unknown client ID 5
31530 7b2a 04/18 14:11:05 TN:00002 ######## ERROR: do_switch_client_class(): Unknown client ID 6
31530 7b2a 04/18 14:11:35 TN:00002 ######## ERROR: do_switch_client_class(): Unknown client ID 7
31530 7b2a 04/18 14:12:05 TN:00002 ######## ERROR: do_switch_client_class(): Unknown client ID 8
31530 7b2a 04/18 14:12:35 TN:00002 ######## ERROR: do_switch_client_class(): Unknown client ID 9
31530 7b2a 04/18 14:13:05 TN:00002 ######## ERROR: do_switch_client_class(): Unknown client ID 10

Mike Struening
Vaulter
Forum|alt.badge.img+23

Thanks, @Jose Ricardo !  I’ll track the case.  You are assigned to a great engineer 🤓

https://www.linkedin.com/in/michael-struening
J
Bit
Forum|alt.badge.img+2

thank you, waiting

Mike Struening
1 person likes this
  • Mike Struening
    Mike Struening
J
Bit
Forum|alt.badge.img+2
Mike I didn't mark it as solved, I'm unanswered, could you help me?
Mike Struening
Vaulter
Forum|alt.badge.img+23

@Jose Ricardo your case was archived due to lack of reply.

Can you update the case and let the engineer know you are available?

https://www.linkedin.com/in/michael-struening
Mike Struening
Vaulter
Forum|alt.badge.img+23

@Jose Ricardo following up on this one.  Your case was archived due to lack of reply though they asked if this was a Windows or Linux client.

Can you update the case and let the engineer know you are available?

https://www.linkedin.com/in/michael-struening
Mike Struening
Vaulter
Forum|alt.badge.img+23

@Jose Ricardo , I’m going to mark this as closed but please do update the thread if you have time to work on it again.

https://www.linkedin.com/in/michael-struening

Reply


Most helpful members this week

Terms & ConditionsCookie settings

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings