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Commvault on RedHat 8.2 not working

  • 4 June 2023
  • 2 replies
  • 73 views
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Hi, could you help me please?
I'm installing Commvault version 11.30 on Linux RedHat 8.2. The installation was successful, but when I log in, I get the following error message below.

 

Error [0x80070306:{CCvNetwork::SendXDRMessageInternal(5343)} + {CCvNetwork::SendXDRMessagePrivate(5098)/W32.774.(One or more errors occurred while processing the request. (ERROR_ERRORS_ENCOUNTERED.774))-Message (0x34000220/APPMGR_HANDLE_XML_REQ) is not allowed from client (commvaultrhel/commvaultrhel.mycompany.com/SockIP(/opt/commvault/Base/Sockets/AppManager network access)/205.17.211.103:AppManager network access/0/0(AppManager network access) AppMgrSvc(136786:b980c700)) authenticated with built-in certificates.}] re-sending request to server.

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Best answer by Gowri Shankar 6 June 2023, 18:10

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Hi @Rafaelctt 

 

Looks like the Linux server failed to pull the certificate from the CS.

 

Could you try to renew the certificate manually 

https://documentation.commvault.com/2022e/expert/109473_renewing_revoked_certificate_in_typical_commcell_environment.html

 

If this fails then follow steps from the below link 

https://documentation.commvault.com/2022e/expert/7522_renewing_revoked_certificate_in_locked_down_commcell_environment.html

 

Let us know if the issue still persists.

 

Regards,

Gowri Shankar

 

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Hi @Gowri Shankar  ,

Thanks, this option resolved the issue.

https://documentation.commvault.com/2022e/expert/7522_renewing_revoked_certificate_in_locked_down_commcell_environment.html?_gl=1*9fhxjz*_gcl_au*MTM4MzcxNjA2Mi4xNjgwNTkyNzkw

 

Best Regards,
Rafael

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