When you show the ‘ User Logged In ‘ from windows ‘ view’ from the commcell, Many users are always connected from 1min to 12 Days.
i see the Name ( msnet\aln8800) the host name ( Ip xxx) Logged in ( 9 Nov 2022) Idle time ( 13Days - and console type ( GUI or ADMIN CONSOLE )
I can’t disconnected the 33 users because the option is in ‘Grey’ color
Disconnecting a User (commvault.com)
I am not certain why its greyed out perhaps permissions or similar. Someone else might be aware of why it would be greyed for certain.
However currently you can logout all user leveraging qlogout
and going forward you can set a idle timeout for users as well to prevent from reoccuring
Hi, Thx for yor response,
I read and used the articles 45214 and 8642 but my problem is the Greyed message probably link to a security issue.
I checked in the lab, Qlogout will only work if Qlogin was used.
I will investigate and get back to you.
Development added the support to disconnect the sessions of Admin console in FR29.