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Error Code: [24:64] Description: There was nothing to restore - subclient(s) not backed up

  • 11 April 2022
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Hi,

I'm getting the error [24:64] Description: There was nothing to restore - subclient(s) not backed up.


When I do the restore of the virtual machine the restore works normally, but when I restore the guest files and folder, the commvault shows this error. 

 

I can also browse the files normally, does anyone have any idea what might be going on? restores are for Nutanix AHV.

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Best answer by Mike Struening RETIRED 12 April 2022, 15:48

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@Sdmatos , this is indicating that the type of content you are trying to restore was not backed up based on your configuration.  It sounds like the node or cluster as a whole is getting backed up, but not anything file level.

Here’s the Expert level docs:

https://documentation.commvault.com/11.26/expert/31602_nutanix_acropolis_hypervisor_ahv.html

The Essential docs do say we can restore file level, though I’m not seeing anything detailing the configuration requirements, or restore methods:

https://documentation.commvault.com/11.26/essential/121686_nutanix_ahv.html

Can you confirm how you are backing up the AHV nodes?